Đường Trần Hưng Đạo, Duong To, Phu Quoc Island, Kien Giang Province, VietnamLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Menakjubkan
41 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.7
Kebersihan4.7
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(41)
Ulasan positif(40)
Ulasan dengan foto/video(22)
Pengalaman menginap terbaik!(23)
Sarapan lezat(14)
Pemandangan laut bagus(7)
Lingkungan mewah(6)
Kolam renang sangat bagus(6)
Mudah kemana saja(5)
Dekat bandara(5)
Cocok untuk pecinta belanja(4)
Buruk(1)
Tamu
Kamar Deluxe dengan Pemandangan Laut
Menginap di Jan 2025
Pasangan
3 ulasan
4.2/5
Luar Biasa
Diposting pada 28 Feb 2025
Staffs are friendly. There are many geckos in the resort, and there is one in our room which sound so loud during night time. But overall the resort is good with this price.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guests, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager
Stitch-
Deluxe Room dengan Pemandangan Taman
Menginap di Des 2024
Pasangan
11 ulasan
4.2/5
Luar Biasa
Diposting pada 24 Feb 2025
1. The room looks like the advertised pictures. The space under and in the door frame when you close the door was quite large, which was very concerning for bugs to get into the room.
2. I really like the addition of the bathtub and that they provide you with bath salts. The shower is lovely and so are the provided shower, gels shampoo, and conditioner.
3. We got locked out on the balcony on the first night because the balcony door lock was really loose and when you close the door, it locked from the inside. We were outside for an hour screaming for help, and there was no security or staff on the grounds. Finally, our neighbor heard us and called the front desk and they finally got into the room and opened the door. They did change the locks the next day, but it did the very same thing.
4. Front desk called our room at 6AM on our last day, for the airport car when we had stated (and they had written it down ) that we wanted the car for 6PM.
5. The breakfast was incredibly underwhelming. Half the stuff seemed old and not very appropriate for breakfast.
6. Overall, it was not the worst stay in Phu quoc .. but I highly doubt I would stay again. There were too many preventable issues
Terjemahkan
6/8
Tanggapan dari Properti: Dear Stitch,Thank you for your recent visit to Famiana and for writing such a thorough review. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been considered and reported according to services.We hope to have the pleasure of welcoming you again at Famiana.Best regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager
Angelina Li
Deluxe Room dengan Pemandangan Taman
Menginap di Nov 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 19 Des 2024
The resort is really beautiful and staff is very helpful amd kind! The sunset view is amazing😍😍😍 We really enjoyed our vacation!!!💯💯💯
Terjemahkan
Tanggapan dari Properti: Dear Angelina Li,Thank you very much for your good score. We have noted and spread all your praise to our departments. We wish you all the best and looking forward to meeting you again at Famiana. Best Regards, Tuong Vi Dang (Ms.)Customer Services Exe. Manager
Anukhatan
Kamar Deluxe dengan Pemandangan Laut
Menginap di Agt 2024
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 27 Sep 2024
Thank you for your service. All workers are extremely polite. Welcomed with welcome tea. Breakfast was very good and near from the houses. And you can sit outside or inside of the restaurant. The pool was very satisfying. It was 2.2m and has kids zone too. The spa was good, clean and i'd got massage everyday. And the room is super clean. The mini bar is free charged everyday. The bathroom is big. And balcony is clean. Mini fridge is perfect for cooling my beer. You'll have hairdryer, boiling pot, tv, umbrella, 2 types of slippers, beach towel in the room. You can rent moped from the hotel and it doesn't costs that much. It's better than taking a taxi. Location is middle of the island. So it's easy to get north or south. Near from the king kong market and night market. Best experience in my life. I will come to this resort again
Terjemahkan
6/8
Tanggapan dari Properti: Dear Anukhatan, Thank you for taking the time to write a review of your stay at Famiana Resort and Spa.As a team, we are so pleased that you enjoyed your stay with us and gave us such positive feedback for all areas of the hotel. We send you warm greetings and hope that you will return to spend your vacation with us soon.Best regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager
Slobodan
Deluxe Room dengan Pemandangan Taman
Menginap di Des 2024
Pasangan
5 ulasan
4.2/5
Luar Biasa
Diposting pada 15 Feb 2025
Not all villas have view to the garden as said in description. But front desk was helpful and let us get a better option. All in all as a resort nice location and good worth for the money
Terjemahkan
Tanggapan dari Properti: Dear Slobodan, Thank you very much for your nice review. We note all your thoughts and spread all your praise. We wish you all the best and looking forward to meeting you again at Famiana. Best Regards, Tuong Vi Dang (Ms.)Customer Services Exe. Manager
Tamu
Kamar Deluxe dengan Pemandangan Laut
Menginap di Agt 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 30 Sep 2024
It was a pleasant experience staying in Famiana hotel. We were there in September without much people around. Hotel was almost empty.
Benefit from this is we had an increased attention to our needs. Minus from it is that breakfast offered by hotel was dull.
Gym needs renovation. It isn’t suitable for training.
The management and staff of the hotel, especially Vi, compensated downsides of the hotel.
Terjemahkan
Tanggapan dari Properti: Dear Our Valued Guests,Thank you for your recent visit to the Famiana Resort and Spa and for writing such a thorough review. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been considered and reported according to services.We hope to have the pleasure of welcoming you again at Famiana Resort and Spa!Best regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager
nonooox
Deluxe Room dengan Pemandangan Taman
Menginap di Des 2023
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 14 Jan 2024
Staff was very friendly and helpful. The room was big and clean, breakfast was tasty and varied. The beach was very close, the bar by the beach was nice although the service was a bit slow considering that there weren't many customers.
Terjemahkan
Tanggapan dari Properti: Dear nonooox, Thank you for your recent visit to the Famiana Resort and Spa and for taking the time to write such a thorough review. We are very happy you have appreciated the big and clean room, the tasty and varied breakfast, and the friendly and helpful staff. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported according to services.We hope to have the pleasure of welcoming you again at Famiana Resort and Spa!Best regards,Vi Dang (Ms.)Guest Relations Manager
Maksim Riazanskii
Deluxe Room dengan Pemandangan Taman
Menginap di Des 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 28 Jan 2024
Excellent hotel! Delicious breakfast, clean rooms, all amenities you need
Terjemahkan
Tanggapan dari Properti: Dear Maksim Riazanskii,We were delighted that you chose the Famiana Resort & Spa here in Phu Quoc. It was a true pleasure to have you here with us and we are humbled by your kind words on the hospitality that was extended to you.Your kind feedback with regards to the accessibility of the resort is very well noted.A sincere thank you for taking the time to share your kind positive feedback – this is very much appreciated.Thank you for choosing Famiana Resort & Spa - it was a great pleasure having you here with us and we do hope to have the opportunity to welcome you back again sometime soon.Best regardsTuong Vi Dang (Ms.)Guest Relations Manager
Jemaine25
Menginap di Sep 2023
Sendiri
25 ulasan
5.0/5
Fantastis
Diposting pada 2 Okt 2023
Beautiful resort and spa along the beach with excellent service and beautiful beach views.
The breakfast lacked a little but overall it was fine.
Terjemahkan
Tanggapan dari Properti: Dear Jemaine25, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager
Karina F.
Deluxe Room dengan Pemandangan Taman
Menginap di Jun 2023
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 3 Agt 2023
We had a short but sweet stay.
Staff is extremely kind, helpful and organized.
The rooms are beautiful and the citronella oil on the difuser is a nice touch to the room.
Manager is super professional, friendly and accommodating and helped us immediately when we needed.
Will certainly return with a huge smile on our faces.
Would strongly recommend asking if facilities of your interest are open before booking as a few were shut down/out of service.
Swimming pool is spotless! And the view from it is absolutely stunning!
Terjemahkan
Tanggapan dari Properti: Dear Karina F, Thank you for choosing to stay with us. Famiana Team is very happy to hear that you love our resort and satisfy with the services we provided. We are delighted to know that our staff and services met your expectations and brought you an enjoyable stay. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager
Tamu
Kamar Deluxe dengan Pemandangan Laut
Menginap di Jan 2025
Keluarga
7 ulasan
5.0/5
Fantastis
Diposting pada 17 Feb 2025
на понравилось, очень приятнй персонал, чисто и потоясающая территория. пляжа песчаного нет но море есть, в центре, рядом есть класснык места где можно поесть и обмен валюты. недалеко от аэропорта и рядом остановка бесплатного автобуса. бассейн глубокий, но есть и для детей. завтраки хорошие
Terjemahkan
Tanggapan dari Properti: Dear Valued Guests, Thank you very much for your nice review. We note all your thoughts and spread all your praise. We wish you all the best and looking forward to meeting you again at Famiana. Best Regards, Tuong Vi Dang (Ms.)Customer Services Exe. Manager
Denis_S
Deluxe Room dengan Pemandangan Taman
Menginap di Jan 2025
Keluarga
8 ulasan
4.7/5
Menakjubkan
Diposting pada 24 Feb 2025
Мы выбирали отель из расчета, что он расположен на первой линии, но по факту там нет пляжа и сложный спуск к морю по лестнице. Скорее всего ранее там был пляж с хорошим берегом и с течением времени его размыло. Поэтому нам приходилось ездить на другие пляжи или плавать в бассейне. Территория отеля хорошая, ухоженная. Что касаемо номера, то в целом хорошо, немного староват интерьер. Уборку делали каждый день, плюс у них в качестве комплимента от отеля бесплатный минибар. Завтраки хорошие, разнообразные, вкусные и длятся до 13:00. Много зелени, овощей и фруктов.
Terjemahkan
Tanggapan dari Properti: Dear Denis_S, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager
IRINA Vl.
Vila Tepi Pantai
Menginap di Jan 2025
Pasangan
27 ulasan
4.2/5
Luar Biasa
Diposting pada 15 Feb 2025
Красивый, зелёный небольшой отель, с ухоженной территорией. Брали бунгало с видом на море, вид на закат и море превосходный. Бунгало двухэтажное, на втором только кровать. Между номерами в бунгало есть дверь, соответственно плохая шумоизоляция!!!, слышно всё. Завтраки очень достойные, очень вкусные. Шеф-повару уважение и похвала! Были даже эклеры с кремом, очень вкусные! Обслуживание на завтраке отличное, официанты тут же убирают тарелочки. Молодцы! Есть тренажёрный зал под навесом, тренажеров мало, нет воды и полотенец в зале, надеюсь руководство примет это во внимание. Есть сауна, к сожалению платная, 300000 донгов с человека всего на 30 минут?! Это очень дорого, а нас 5 человек?! Мы были во многих отелях, сауны бесплатные. Даже сейчас мы уже в другом отеле,недалеко от Famiana и здесь сауна бесплатно. Забор по периметру срочно нужно покрасить в белый цвет. Очень бросается в глаза серый, неотделанный забор по всей границе отеля. И наконец пляж. Это фиаско. Море есть, пляжа нет совсем, спуск в море крайне неудобный. Ужасные огромные мешки у стены в море портят всё впечатление от отеля. Уехали в другой отель только из-за входа в море! А так отель замечательный, приедем, если вход в море будет комфортный.
Terjemahkan
6/9
Tanggapan dari Properti: Dear IRINA Vl.,Thank you for your recent visit to Famiana and for writing such a thorough review. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been considered and reported according to services.We hope to have the pleasure of welcoming you again at Famiana.Best regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager
Tanggapan dari Properti: Dear KH, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager
ElizavetaR
Deluxe Room dengan Pemandangan Taman
Menginap di Des 2024
Keluarga
9 ulasan
5.0/5
Fantastis
Diposting pada 24 Jan 2025
Отличный ресорт, хорошая просторная территория, вкусные завтраки, подают до 13ч. Из особенностей - береговая линия высокая, в море нужно спускаться по ступеням. Через дорогу много кафешек, остановка автобусов рядом. Вернулась бы еще.
Terjemahkan
Tanggapan dari Properti: Dear ElizavetaR, Thank you for taking the time to write a review of your stay at Famiana Resort and Spa.As a team, we are so pleased that you enjoyed your stay with us and gave us such positive feedback for all areas of the hotel. We send you warm greetings and hope that you will return to spend your vacation with us soon.Best regards,Tuong Vi Dang (Ms.)Customer Services Exe. Manager