JW Marriott Phu Quoc Emerald Bay Resort & Spa

Our stay was spectacular with much special thanks and high appreciations to Noah from Front Desk, Gracie from Guest Relations and Gin from Pink Pearl who have all created unforgettable memories for us! It started with a very warm welcoming by Noah who gave us his heartfelt smile all the time, making us feel so comfortable! We will never forget the excitement and engagement he had when approaching us to introduce the theme of the hotel, which he was super influential and successful in creating such a one and only kind of check-in experience for us! And every time we saw Noah, even when we just pass by, he was always so attentive and eager to offer assistant to us for anything! Gracie was so sweet that even we just had a very short time seeing each other in the hotel tour she guided us! She could immediately notice how much I love taking pictures at just the start of the tour, and thus showing me every “instagrammable” side of the hotel, along with detailed introduction of every building design which really made us feel connected! In the tour, she was very lovely and energetic which we love that so much! After 2 days, we were also very surprised that Noah and Gracie had even remembered our nicknames by heart and handwritten us a very sweet notecard put in our room after our long day being outside! That really made our day!  And Gin, last but not least, a gentleman who had given us a very memorable night in Pink Pearl. He did paid high attention to our wine preferences and did his very best to fulfil us in any ways with his patient and wide knowledge. We enjoyed a lot with his professionalism in delivering us a cozy and classy ambience but personalised services at the same time. He definitely had executed a high level of fine dining standard throughout the night and we truly appreciate that! Thank you sincerely once again. Especially to Noah, Gracie and Gin, all of your kindness made our stay so enjoyable and you are one of the biggest reasons we would love to return for. All the best to you all ＜3

Nice service and good food. A lot of different experiences available.

The hotel is beautiful and very near to the beach as well as all staff are very nice and helpful.