Ulasan Palace Gate Hotel & Residence By EHM

Tanggapan dari Properti: Tamu yang terhormat, Salam dari Palace Gate Hotel & Residence by EHM!Terima kasih telah berbagi masukan Anda. Kami menghargai pilihan Anda untuk menginap di hotel kami. Kami mohon maaf karena beberapa aspek pengalaman Anda tidak memenuhi harapan Anda. Kami terus berupaya meningkatkan fasilitas kami, dan komentar Anda tentang pencahayaan dan kondisi hotel secara keseluruhan telah dicatat untuk peningkatan di masa mendatang. Kami berharap memiliki kesempatan untuk menyambut Anda kembali dan memberikan pengalaman menginap yang lebih nyaman di masa mendatang. Selamat bepergian!Hormat kami,Devid Sophornprak Manajer Senior Hotel Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear Amijiujiu, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for your wonderful review! We're delighted to hear that you enjoyed the unique blend of French and local styles at our hotel and that our team made your stay memorable. We couldn’t agree more—the view of Bodumvatey Pagoda is truly stunning! We appreciate your tip for future guests and will be sure to share it with them. Looking forward to welcoming you back for another fantastic stay!Yours Sincerely,Mr. SENG SeilaOperations Manager

Tanggapan dari Properti: Dear Value Guest, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for taking the time to share your thoughtful review! We’re thrilled to hear you appreciated the spacious room and the convenient location near Wat Botum Park, the Royal Palace, and the waterfront. It’s also great to know that our staff left a positive impression with their kindness and helpfulness – we’ll be sure to pass along your kind words.While you didn’t get a chance to use the pool or gym, we hope you’ll have the opportunity to enjoy them during a future stay. We’re glad the nearby tuktuk service made it easy for you to explore the city.Thank you for staying with us, and we hope to welcome you back soon!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear Value Guest, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. It is disappointing to hear that your first night was not up to the standards we strive to maintain. Please know that we take your concerns seriously, and we will be addressing the maintenance and cleanliness issues with our team to ensure they are promptly resolved.We are also sorry that our restaurant did not meet your expectations. Your feedback is invaluable, and we will be reviewing our food quality and service to make necessary improvements.We truly appreciate your time and hope you might consider giving us another chance in the future. If there is anything we can do to make things right, please feel free to reach out to us directly.Yours Sincerely,Mr. SENG SeilaOperations Manager

Tanggapan dari Properti: Dear Chinn Thida, Greeting from Palace Gate Hotel & Residence by EHM!Thank you so much for your recommendation! We're thrilled to hear that you enjoyed your experience and that you would recommend us to couples and tourists. It means a lot to us. We hope to welcome you back again soon!Yours Sincerely, Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear Adam Ryall, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for taking the time to share your experience with us. We’re glad to hear that, despite the initial mix-up, our team was able to assist you promptly and ensure a smooth transition to the correct location. It’s wonderful to know you found our staff courteous and professional, and that you enjoyed the spacious, clean, and comfortable room.We’re also delighted that you appreciated the value of your stay and the convenient access to the resort’s amenities. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another great experience in the future!Yours Sincerely,Mr. SENG Seila"Operations Manager

Tanggapan dari Properti: Dear Samsuddin Bin Sidek, Greeting from Palace Gate Hotel & Residence by EHM!Thank you so much for your wonderful review! We are thrilled to hear that your stay with us exceeded your expectations. It's great to know that you enjoyed our clean facilities, convenient location, beautiful gym, and serene swimming pool.Providing a peaceful and relaxing environment for our guests is one of our top priorities, so we’re delighted to hear that you appreciated the quiet atmosphere. Your kind words mean a lot to our team, and we are truly grateful for your recommendation.We can’t wait to welcome you back on your next visit to Phnom Penh. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know.Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear RAVY VUTH, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for your kind words and positive review! We're delighted to hear that you enjoyed your stay, especially our cleanliness, hygiene, and the excellent service provided by our staff. It's wonderful to know that you liked our breakfast as well – we strive to offer a great start to your day!We look forward to welcoming you back for another enjoyable experience.Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear Arthur, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for your review! We're delighted to hear that you enjoyed our great location near King’s Place and the outdoor pool. We hope you had a relaxing and enjoyable stay. Looking forward to welcoming you again soonYours Sincerely,Mr. SENG SeilaOperations Manager

Tanggapan dari Properti: Dear Value Guest, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for your wonderful review! We're thrilled to hear that you enjoyed the peaceful atmosphere, the colonial design, and the delightful jasmine fragrance throughout the hotel. We're also glad that you appreciated the upgrade to the presidential suite – it's great to know you and your friend had such a memorable stay with us.We appreciate your feedback about the lack of a fan in the unit. We’ll definitely take it into consideration for future improvements to enhance our guests' comfort. We hope to welcome you back soon for another great experience!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear Saay Smiles, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for taking the time to share your feedback! We’re glad to hear that you enjoyed our location and that our security guard made a positive impact on your stay. We apologize for the experience you had with the receptionist during this visit – this isn’t the level of service we strive to provide. Rest assured, we will address this with our team to ensure a more welcoming experience for all our guests. We truly appreciate your loyalty and look forward to providing you with an even better experience on your next visit!Yours Sincerely,Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear Ben Nicasius, Greeting from Palace Gate Hotel & Residence by EHM!hank you for your kind words and for choosing to stay with us! We're delighted to hear that you enjoyed your upgraded apartment and our breakfast offerings. Providing a comfortable and pleasant experience is always our top priority. We look forward to welcoming you back on your next visit! Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear Phillips, Greeting from Palace Gate Hotel & Residence by EHM!Thank you for your feedback! We're delighted to hear you found the hotel lovely. We understand that location can play a big role in your experience, and we're glad you’ve found a preference in our other property. Both of our locations are designed to offer unique experiences, so we appreciate your perspective. We hope to welcome you back to either property soon and provide you with another enjoyable stay!Yours Sincerely,Mr. SENG SeilaOperations Manager Palace Gate Hotel & Residence by EHM

Tanggapan dari Properti: Dear Huyleang, Greeting from Palace Gate Hotel & Residence by EHM!Thank you so much for your kind words! We're thrilled to hear you enjoyed our service, convenient location, and the beautiful view. We're especially glad you found the bed comfortable—your comfort is our priority! We look forward to welcoming you back soon. Yours Sincerely,Mr. SENG SeilaOperations ManagerPalace Gate Hotel & Residence by EHM