The hotel and room were great. The room was poorly cleaned. The floors were dirty and the silverware needed to be rewashed. The unit was spacious and had everything we needed. The beds were comfortable. The one bathroom on the first floor when the bedrooms were on the second floor was very inconvenient but it was clean and very roomy. I must note that our three and four years old loved the children’s room on the first floor. They happily played in it for over a hour! The part in our stay that was disappointing was the service given by the gentleman at the front desk our morning of our departure. He was rude and disrespectful. At our departure, we had a problem when we went to collect our car. It took much convincing that they had the missing key and we did not. It went so far as them physically checking my husband’s pants pockets, searching our rooms and basically telling us we were wrong. Finally hey checked a security tape that showed my husband giving them the key at the time he claimed and they were wrong.It took a very long time to finally get our key which it turned out they did have. After our treatment, I’m not sure I can recommend this hotel/rental to anyone.
Terjemahkan