WoodSpring Suites Philadelphia Northeast

When first arriving at the property, it was conveniently found off the highway, and it had a few stores surrounding the property. When entering the property, everything was clean, the manager was friendly. While checking in, a man in a wheelchair came out of the inner part of the hotel with no clothing on, just a small towel covering his private area to collect the package that was on the counter. I am not familiar with any hotel receiving packages from Amazon. When looking at the man, he looked like a transient. When we asked the hotel manager, was this hotel used for people that were homeless?. The manager said no, but after going upstairs and bumping into a few people in the hallway and asking if they lived there, they said yes and they were homeless. For safety reasons the hotel staff should have informed us , when we asked. I am a licensed clinician and have been for the last 25 years and previously worked in a homeless shelter so, I am familiar with the behaviors of transient people. Even though the hotel was clean, we were uncomfortable, with the behaviors of some of the people staying at the hotel. Therefore, my rating for this hotel is poor.

The rooms look exactly like the photos. Staff is amazing they have everything down to a science, i arrived at 1am and they already had paperwork and keys ready. Very efficient.

I would not stay here again. Beds hard, shaky looking people around hallways. Just a uneasy very unsafe feeling about this place.

Everything was smooth starting with check-in front desk is on point and very polite rooms where clean

This place is a "no frills" kind of place. However, it was very clean and had laundry facilities. We were only there for one night, but the beds were comfortable and we felt safe. Plus the staff was friendly. Perfect for what we needed.

Great Simple place. Clean, quiet and easy to navigate. Wonderful place to lay your head for a couple days or week.