Hotel Spa di Petra

My good impression of this hotel comes entirely from the cute uncle who helped me carry my luggage. He opened the window for me to watch the sunset, and knocked on the door every few minutes to give me a gift. I was really surprised and will always remember him! The service is very good, the grilled fish in the restaurant downstairs is delicious, and the waiter will say happy new year to Chinese tourists!

Beautiful interior, love the ambiance of lobby lounge and Al Iwan restaurant, food is delicious! Excellent location, just opposite Petra Visitor Centre, ATM can be found next to the Centre and only charge a small fee compared to ATM at airport. Unfortunately, not every superior room comes with a balcony therefore i don’t see what’s the difference compared to classic category. And AC/heater in room smell like kitchen, not sure because our room was just above the back kitchen. After all, it’s a mixed feeling about the hotel.

Everything at a very high level, I recommend

This place is sort of a boutique hotel opened by locals and not one of the big chain hotels and it’s location (point 1) is slightly further away from the city centre and it’s located on the hillside and there is no way you can walk there, you definitely need a car to reach this place from Petra Visitor Center ( hence please take a cab ) but it was fine for us as we drove. The price we paid was somewhat expensive ( due to its peak season) but all the hotels nearby were on the high side. Rooms are exceptionally clean and it even smell of freshly laundered sheets, good ventilation and breakfast was decent. We had dinner here as well 20JOD for the buffet dinner per person and it was great on the weekend nights but on a weekday nights the menu offering is much limited. Staff are generally friendly but I was turn off by a cook named Ala’a who was attending the egg station during breakfast on 29 October - not only was he slow ( compared to the cook of the previous day - leading to long wait at the station despite less than 30 people in the breakfast place), he was also rude to guests who didn’t really speak English and even told them when they didn’t clearly place their orders- I was observing and it was really bad taste as he scowl at them and this is only coming from a cook at the eggs station - you need mind your customer service ettiquete especially to foreign guests who makes up most of your revenue. The least you can do is smile and not make your guests feel like feel bad about their language when they are ordering their eggs.

The hotel is good, the room is large, the front desk service is very good, the hotel staff are very NICE, and there is fruit delivery ☺, it is recommended that those who go to the ancient city of Petra can start from the monastery, and you can go completely and not tired.

The staffs are super friendly. When we left they gave us two bags full of drinks and fruits for us to consume when visiting Petra. The view of our room is exceptional! Choose this hotel when you come to Petra!

2. **服務貼心**：工作人員非常熱情，從入住到退房都提供了周到的服務，尤其是前台的接待員，非常專業且友善。 3. **房間舒適**：房間乾淨整潔，佈置温馨，床非常舒適，睡得很好。衞生間設施齊全，熱水供應充足。 4. **設施完善**：酒店提供了豐富的設施，比如健身房、游泳池和商務中心，滿足了不同需求。 5. **早餐豐富**：自助早餐非常美味，選擇多樣，特別是當地特色菜非常值得一試。 #### 改進建議： 1. **隔音效果**：房間的隔音稍顯不足，能聽到走廊的聲音，希望能有所改進。 2. **Wi-Fi速度**：無線網絡有時不夠穩定，建議提升網速和覆蓋範圍。 #### 總體評價： 這次入住體驗非常滿意，酒店的服務和環境都超出了我的預期。如果能在細節上再做一些改進，那就更加完美了！我一定會推薦給朋友，並期待下次再來入住。 評分：🌟🌟🌟🌟🌟（滿分5星） --- 你可以根據自己的實際感受修改內容，比如是否有特別印象深刻的服務，或者是否有其他需要改進的地方。這樣評價會更加真實和有針對性！

The boss is very good, the service is in place, providing guests with various needs. The only downside is that it is a little far from the ancient city. If you want to go to the ancient city, you must have a car.

A very good hotel for night view in Petra. On the same day, I can take pictures of Petra's most beautiful mountain view through the window. Whether it is the front desk of the hotel or the waiter, we have provided us with good service, and I look forward to feeling such a professional service next time!