Petra Marriott Hotel

Kamarnya tidak besar, tetapi lokasinya bagus dan Anda bisa melihat matahari terbenam yang indah. Namun, ketika kami sedang sarapan pada hari pertama, pelayan di ruang sarapan tiba-tiba menyerahkan sesuatu seperti tagihan dan meminta saya untuk menandatanganinya setelah kami selesai makan. Karena kami telah memesan makan malam dengan sarapan, dan saya lihat tidak ada orang lain yang memesannya, saya pergi ke meja resepsionis untuk menanyakan apa pesanannya. Staf laki-laki di meja depan mengatakan bahwa ini hanyalah selembar tip, bukan tagihan, dan sikapnya tidak terlalu sabar. Tetapi saya melihat dengan jelas tanda tangan sarapan di situ, dan saya menolak menandatanganinya. Dia melihat bahwa aku tidak bisa menjelaskannya dengan jelas, jadi dia merobek kertas di hadapanku. Hal ini saja membuat saya sangat tidak nyaman. Mengapa turis asing Eropa dan Amerika lainnya tidak menerima tagihan yang sama, tetapi memberikannya kepada saya secara terpisah? Saya selalu merasa mereka mendiskriminasi saya. Saya pernah menginap di Movenpick saat datang ke Petra sebelumnya, tetapi kali ini saya memilih Marriott karena mereka tidak punya kamar yang cocok dan saya tertarik dengan pemandangan matahari terbenam. Tetapi jika saya memiliki kondisi yang sama di masa mendatang, saya pasti tidak akan memilih Marriott lagi. Transportasi ke tempat indah itu juga agak merepotkan. Bus antar-jemput hanya memiliki titik tetap di pagi hari (pukul 8/9/10) dan sore hari (pukul 2/3/4), dan waktu untuk bermain di tempat wisata juga terbatas.

One Star – A Miserable, Sleepless Night at Petra Marriott Worse than anything, I had to wake up at 6am for a Petra hike—but instead of resting, I endured one of the most sleep-deprived nights I’ve ever had in a hotel. Outside my room, at the poolside tent area—supposedly closed after midnight—groups of guests were shouting, laughing, and drinking well into the early hours. Midnight came and went. At 12:30am, the noise was loud. By 1am, it was worse. At 1:30am, I was forced to call reception, practically begging them to do something. But nothing changed. At 2am, I was woken again by shouting near the pool. By 5:30am, running on maybe three hours of broken sleep, I had had enough and confronted the receptionist with a simple question: Why are your own rules not enforced? No real answer. No apology. Just blank stares. This came after a rocky start. From the moment I checked in, I felt like an unwanted inconvenience. The first receptionist I dealt with was cold, dismissive, and unfriendly. It took raising a complaint and asking for a manager just to be treated with basic courtesy. My room had a view mostly blocked by part of the restaurant roof—far from the scenic experience I’d hoped for. The manager offered me a different room with a mountain view, but I’d already unpacked, so I stayed put, disappointed but settled. I had originally planned to extend my stay by two nights, but by sunrise that day, I couldn’t get out fast enough. I moved to the Mövenpick and was blown away by the difference—staff who actually cared, quiet rooms, and respect for guests’ need for rest. The Petra Marriott may look the part, but it fails where it matters most: hospitality, peace, and professionalism. I wouldn’t return if the room were free

Beautiful sunset and sunrise at the property. Staff was courteous and helpful. Rooms are clean and room service was prompt.

Beautiful hotel, with very friendly, respectful employees. The rooms are very clean, and come with the most beautiful astonishing view of the mountains, something you’ve never seen before and when looking at it keep you dazzled. For dinner we got a local dish with chicken en lamb what they grilled in a underground oven. This hotel and the staff deserves a full 5 star rating!

對這家酒店的好印象完完全全來自於幫忙搬行李的可愛大叔，他會開窗讓我看日落，隔幾分鐘還敲門給我送來一份禮物，我真的覺得很驚喜，會一直記得他！服務很不錯，樓下餐廳的烤魚很好吃，服務生會跟中國遊客説happy new year！

偏袖珍的酒店但設施非常完善，特別是餐廳，各種風味的都有。泳池望出去的山景也非常棒。 開車到佩特拉景區七分鐘也很方便。