Peshawar Serena Hotel

Fine dining, delicious food especially the breakfast, clean environment, top notch security, friendly staff, swift service

I recently stayed at Serena Peshawar and overall it was an excellent experience. The entire team carried out their duties with true professionalism, welcoming guests with genuine smiles and a warm attitude. Their hospitality really stands out. A couple of areas need attention. The laundry service did not meet the usual Serena standard: the pressing quality was below expectations and cover bags were not provided, something I have never encountered at Serena Faisalabad or Quetta. In addition, the Wi-Fi signal was inconsistent and often lagged. This is a bigger concern because mobile coverage inside the hotel is weak and LTE/4G services can’t be accessed, so guests have to rely completely on the hotel’s network. Other than these points, everything else—from the property’s ambience to the overall service—was up to Serena’s high standards. I truly enjoyed my stay and would be happy to return once these small issues are addressed.