Ulasan Hilton Atlanta Northeast

Clean but no jacuzzi

The front desk experience was great.

Easy parking and check in. Large room with good beds. Curtain didn’t cover window (pulled down in one corner) so light came in. Weird shower set up (hard to find something between too hot & too cold). Inconvenient shelf for coffee maker. Coffee in lobby was good but you had to pay for breakfast and internet. Took forever to buy a beer from locked ‘frig in little store. Who had the key? Kids enjoyed the pool. Elevators were fast. All in all pretty nice.

Great place and clean

Buen servicio 👌

Everything met expectations except that the hot water stopped working Sunday and never came back. So two days with no shower. Otherwise met all expectations and no other issues.

Increible todo genial !

I love this hotel. It really is a beautiful place. This time was not so great. Our room did not have any hot water. I had maybe 2 minutes of hot water and then no more for the rest of my family. Our second room we had did not have any heat or AC. Nothing worked. I notified the front desk and nothing was done.

Staff was friendly and helpful. Beautiful hotel.

There was no heat for my entire stay! Won't stay there again. Sure would like a refund. Told the front desk about the heat and nothing was done about it.

My stay wasn't bad at all. My only complaints are that the room wouldn't heat past 69 degrees, the bathroom sink had no hot water, and the ironing board had no cover.

Location and staff

very nice facility, clean. staff was friendly and helpful. drink prices in the bar seemed very high. ie wild turkey 101 neat $17.50?

We lived in Atlanta for 35 years. This Hilton was built in 1986. By the looks and condition of it it has apparently never had an upgrade or refresh since. We are easy going people and not at all picky, but this Hilton was a disappointment. 1. All hall carpets are threadbare, worn and dirty looking. 2. The wallpaper on hall walls is old and stained with tears in it. 3. The room wallpaper is in the same condition. 4. There was no microwave oven in room. 5. There was no ceiling vent fan or heater in the bathroom. 6. We had to run the water for 15 to 20 minutes some days to get water hot enough to shower. Apparently, this has been an issue for some time. 7. Some outlets and charging stations in the room were inoperative. 8. The light fixture in the bathroom was old and dirty. 9. There is no complimentary continental breakfast! That costs $13.95 + tax per person! At these room rates, that's outrageous! 10. We were met with attitude by guest services when reporting issues with our room. Like they didn't want to be bothered. 11. The painted doors and surfaces are in the rooms and halls are faded, dirty looking and peeling. 12. The ice machine on our floor was broken. Notes: John, the plumber, who was sent up to deal with our hot water issue, was helpful and pleasant. Summary: This hotel has apparently gone 37 years without an upgrade. The over all worn out condition is an embarrassment to the Hilton name. We'll never go back. There are way nicer places to stay for a better value.