Eftalia Ocean

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It’s definitely not a 5* hotel. We were there for 10 days. The pool was very crowded, with lots of people around on the sun loungers. To get a sun lounger, you had to go between 6 and 7 a.m.; otherwise, they would all be taken. When towels are left on loungers early in the morning, hotel staff do not remove them. The pool water was very warm. The pool is 1.20 meters deep along its entire length, so it is not suitable for younger children or for those who cannot swim. Everything in this hotel is far apart, as it is very, very spread out. It takes about 10 minutes to walk to the beach, which is exhausting in the heat. The pools by the sea are in the water park on an island, but they are also very crowded and deep—1.51 meters across the entire pool. There is a shallow kiddie pool, very small, for young children. Another pool for younger children is just a wading pool, not a real swimming pool. The pools are often closed, and it’s never clear which pool will be open or closed at a certain time. You also have to go to different distant locations for food, on the island and near the hotel. For pizza, potatoes, and gyros, which ran out quickly and wasn’t restocked, you had to walk a long way and stand in lines in the heat. The lady making gozleme (Turkish flatbreads) works continuously from 11 a.m. to 3 p.m., and there are huge lines, so you have to wait in the heat, and it takes a long time. The food in the dining hall is very monotonous. At first, we enjoyed it because there was a variety of cheeses, roasted peppers, but quickly got tired of the food since it was the same every day. The food was often reheated. There was a large selection of cakes, not necessarily Turkish, and a good variety of baklava. There were tables available for larger groups like ours—we were eight people—but sometimes we had to wait for one. For kids, there were options like breakfast cereals, plenty of bread, pancakes with chocolate sauce, eggs, and fruits, though the fruit was not the best quality. The rooms are spacious and are cleaned daily, but only with water, as they barely use any cleaning products. Friends who stayed with us had no towels in their bathroom and had to ask for them. You can borrow hotel towels at the spa to take to the pool. The spa prices are very high. The woman working there encourages you to buy treatment packages for around 200 euros. You can also book a Turkish massage (€35), like we wanted, but they don’t clearly tell you the price upfront; you have to ask and sign up for the specific treatment you want. They try to upsell every possible service. The towels in the spa smell bad, as they’re either washed with just water or maybe not washed at all. You can use the steam room for free. The jacuzzi wasn’t working. The salt room is only available if you book a Turkish bath treatment. There are many shops on the lower level, all with very high prices. Every price on the shop floors is in €. For example, instant noodles cost 8 euros, cigarettes 5 e

Not the greatest hotel I've stayed in ,pool is good for kids . Very poor choice of free drinks . Entertainment is terrible, paid extra for a separate room for kids but it's not as described they are in the same room as us . Sick of getting served wine in a plastic breaker.

Fantastic Hotel, stayed in swim up apartment, couldn’t ask for better service. Housecleaning amazing girls, Met Denis in Entertainment very welcoming and super friendly will definitely return as made to feel at home, a new home from home.

Amazing hotel with so many facilities, the amount of activities is amazing and one of the best we’ve seen from staying in all inclusive in Spain, Greece and the canaries. Our daughter loved the mini club and Kymet especially was lovely in making our shy daughter at ease. The rooms were really spacious and bigger than expected, we had queues in the food hall but not too much more than you’d normally expect in this kind of resort. The island is brilliant with loads more activities, bars and restaurants. Overall a brilliant stay.