christinakU4990JS
15 Agustus 2022
In March 2022 we booked through their website and prepaid our whole stay for 5 nights in the begginning of August, for the average price of 388,80 without breakfast (i.e. 364,50 on each week day and 405 on each of Friday, Saturday and Sunday), i.e. a price for a 5 or 4,5 star hotel. For this price we were given a flat with broken showers and pull-out hangers, a rusty electrical stove and a dirty fridge with water leakage, rusty hangers, worn out plastic trash-bins (please do see the photos). It was an amazing shock! We ofcourse asked for a better room that would suit the price we had already paid mothns ago. They instead offered us a reduction of 100 euros per night, which was a totally unacceptable offer for the room. By the time they agreed to refund our money, it was already too late to find another accommodation (given it was high-time, i.e. August), which we did on the next day. Instead of refunding the whole amount, or at least the reduced price they had offered, they went along to charge us with the whole night stay! They completely ruinned the 2 out of 5 days we had planned to spend on the island.
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