240 Beach Rd, Na Kluea 20150, Bang Lamung, Chonburi, ThailandLihat Detail Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam
Ulasan Tamu tentang Amari Pattaya
9.1/10
Sangat Baik
1093 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi9.4
Fasilitas9.0
Layanan9.0
Kebersihan9.0
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Semua ulasan(1093)
Ulasan positif(1058)
Ulasan dengan foto/video(465)
Kolam renang bersih(292)
Kolam renang sangat bagus(292)
Ada fasilitas anak(198)
Cocok untuk anak(195)
Tersedia aktivitas keluarga(110)
Dekat pantai(63)
Pantai luar biasa(43)
Buruk(35)
Lian Seng
Deluxe Twin Room
Check-in Des 2024
Keluarga
15 ulasan
9.0/10
Sangat Baik
Diposting pada 19 Jan 2025
Sejujurnya, setelah membaca semua ulasan, saya memiliki ekspektasi yang cukup tinggi terhadap Amari. Saya memesan kamar untuk menginap satu malam untuk merayakan ulang tahun saya. Namun, tidak ada dekorasi khusus "ulang tahun" atau kue gratis, yang biasanya disediakan oleh hotel bintang 5 lainnya.
Kamar yang saya pesan adalah "kamar tidur ganda 2x." Staf hotel dengan ramah memberi tahu saya bahwa "tempat tidur ganda" hanya selebar 3 kaki dan bertanya apakah saya ingin pindah ke kamar keluarga yang lebih besar. Saya memilih untuk tidak pindah, tetapi saya rasa penting untuk dicatat bahwa yang disebut "tempat tidur ganda" lebih seperti tempat tidur tunggal. Deskripsi situs web pemesanan kamar menyesatkan. Saya sarankan agar hotel memperbarui deskripsi menjadi "tempat tidur tunggal" untuk menghindari kebingungan, terutama karena hotel ini memasarkan dirinya sebagai "hotel keluarga."
Fasilitas dan sarapannya sangat baik, seperti yang diharapkan. Klub anak-anak, taman bermain luar ruangan, kolam renang, dan taman air ramah anak semuanya fantastis. Kami terutama menyukai restoran Prego, yang menyajikan pizza dan gelato yang lezat! Diskon 10% sebagai staf hotel.
Namun, masalah utama saya adalah deskripsi "tempat tidur ganda" yang menyesatkan dan kondisi kamar. Karena tempat tidur dipasang pada rangka yang dirancang untuk tempat tidur ukuran king, ada celah di antara keduanya. Hal ini menyebabkan tempat tidur sering bergeser, dan saya tidak sengaja membentur tulang kering saya ke rangka yang terlalu besar. Selain itu, ada masalah pemeliharaan di Kamar 1219: bohlam lampu langit-langit yang hilang, AC yang tidak terlalu dingin, dan lampu lemari pakaian yang rusak. Masalah-masalah ini menunjukkan buruknya pemeliharaan oleh manajemen hotel.
Ditambah lagi, istri saya terkejut menemukan meja rias sudah dibuka dan tidak diganti. Mungkin pengurus rumah tangga lupa memeriksa dan mengisinya kembali. Pengurus rumah tangga mungkin terburu-buru saat menyiapkan kamar, karena kami tiba pukul 1 siang, tetapi baru memasuki kamar pukul 2:15 siang. Anehnya, ketika kami mengambil kartu kunci, kami menemukan bahwa pintu kamar kami dibiarkan terbuka sedikit.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tan yang terhormat,Terima kasih banyak atas kata-kata baik Anda. Kami senang mendengar bahwa tim kami memberi Anda pengalaman yang tak terlupakan.Kami senang mendengar bahwa Anda menikmati kunjungan Anda ke Prego Pattaya dan merasa pizzanya sangat lezat. Kami juga senang mengetahui bahwa fasilitas kami, sarapan, klub anak-anak, taman bermain luar ruangan, kolam renang, dan taman air ramah anak memenuhi harapan Anda dan memberikan pengalaman menginap yang menyenangkan.Kami mohon maaf sebesar-besarnya jika ada aspek tertentu dari masa menginap Anda yang tidak sepenuhnya memenuhi harapan Anda. Kami telah mencatat masukan Anda dan berkomitmen untuk meningkatkan layanan kami guna memastikan pengalaman yang lebih baik bagi Anda selama kunjungan berikutnya.Agar kunjungan Anda berikutnya lebih menyenangkan, kami sarankan Anda untuk menjelajahi aplikasi ONYX Rewards kami. Platform ini memungkinkan Anda untuk berkomunikasi langsung dengan tim kami, memastikan bahwa pertanyaan atau masalah apa pun ditangani dengan cepat dan efisien.Kepuasan Anda adalah prioritas utama kami, dan kami berharap dapat segera menyambut Anda kembali untuk pengalaman menginap yang fantastis.Salam hangat,Amari Pattaya
Feras Nour
Kamar Executive Club King
Check-in Des 2024
Pasangan
4 ulasan
10/10
Fantastis
Diposting pada 8 Jan 2025
Menginap yang sangat menyenangkan di Amari Pattaya, kamar sangat bagus dan lounge eksekutifnya sangat bagus dengan pemandangan yang luar biasa!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Feras Nour yang terhormat,Terima kasih banyak atas kata-kata baik Anda. Kami sangat senang mendengar bahwa tim kami dapat memberi Anda pengalaman yang tak terlupakan.Kami senang bahwa Anda menikmati masa menginap Anda di Amari Pattaya, terutama kamar-kamarnya yang bagus dan lounge eksekutif dengan pemandangannya yang fantastis.Kepuasan Anda adalah prioritas utama kami, dan kami berharap dapat menyambut Anda kembali untuk masa menginap yang menyenangkan lainnya segera.
Tamu
Suite Klub(amari)
Check-in Apr 2026
Bepergian dengan teman
2 ulasan
6.5/10
Diposting pada 1 Jun 2026
We stayed here for a family birthday, but we will never stay here again.
① Poor check-in and check-out operation: Check-in was from 3pm, but we were finally able to enter at 3:30pm. This was despite having an executive suite. The reception told us to wait in the executive lounge, but at the lounge entrance, they asked for our room number and made us wait again because the room wasn't ready yet. At check-out, there was only one lane, and we waited for about 15 minutes.
② Dirty room: I understand that it was busy because it was the last day of a three-day weekend, but there were snacks on the floor and women's hair in the toilet. It was disappointing.
③ Slow service: We requested ice to be brought to our room, but it didn't come even after 20 minutes, so we called reception again. It finally arrived after 30 minutes.
Basically, it doesn't deserve a 5-star rating, and I've come to understand that Amari is not that great.
The difference was even more noticeable because we had stayed at a different 5-star hotel the day before, where the service was excellent.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your detailed feedback regarding your recent stay with us.First and foremost, we sincerely apologize that your experience did not meet your expectations particularly during what should have been a special family birthday celebration.We regret the delays you encountered during both check-in and check-out. We understand how frustrating it must have been to wait for your room beyond the official check-in time and to experience additional delays at the Executive Lounge and reception. This is not the level of efficiency we strive to provide.We are equally concerned by your comments regarding the cleanliness of your suite. The condition you described is unacceptable and does not reflect our housekeeping standards. Please accept our sincere apologies for this oversight. Your feedback has been shared with the relevant department for immediate review and corrective action.Furthermore, we apologize for the delayed response to your request for ice delivery. Prompt and attentive service is a fundamental part of the guest experience, and we regret that we fell short on this occasion.We are particularly disappointed to learn that your stay left you with such a negative impression of our hotel. While we understand that we cannot change your experience please be assured that your comments have been shared with our management team and department heads for thorough review and improvement.Thank you for bringing these matters to our attention. We value all guest feedback as it helps us identify areas where we must do better.Kind regards,Amari Pattaya
Tamu
Deluxe King Room
Check-in Jun 2026
Keluarga
8 ulasan
9.5/10
Menakjubkan
Diposting pada 31 Jul 2026
Very nice hotel for family vacation. Good location. perfect!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for your wonderful review and for choosing Amari Pattaya for your family vacation.We are delighted to know that you had a perfect stay and enjoyed our convenient location. It is truly rewarding to hear that our hotel was a great choice for your family holiday.Your kind words mean a great deal to our team and inspire us to continue providing memorable experiences for all our guests.We sincerely look forward to welcoming you and your family back to Amari Pattaya for another perfect stay in the near future.Warm regards,Amari Pattaya
Tamu
Kamar Deluxe King dengan Pemandangan Samudra
Check-in Mei 2026
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 7 Jun 2026
Great place for vacation with kids ,excellent swimming pool, extensive spread of breakfast buffet
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your perfect 10/10 rating across all categories! We are delighted to know that you enjoyed our amenities, cleanliness, surroundings, and service during your stay at Amari Pattaya.Your wonderful feedback is truly encouraging for our team, who work hard to create memorable experiences for our guests. We greatly appreciate your support and are honored to have been part of your visit.We look forward to welcoming you back to Amari Pattaya for another outstanding stay in the near future.Warm regards,Amari Pattaya
Tamu
Kamar Keluarga Deluxe 2 Tempat Tidur Single
Check-in Apr 2026
Keluarga
4 ulasan
10/10
Fantastis
Diposting pada 27 Jul 2026
Amazing!
Food was absolutely outstanding!
The territory was clean and the pool area - comfortable for families with kids!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your recent stay at Amari Pattaya.We are delighted to know that you had an amazing experience with us. It is especially rewarding to hear that you enjoyed our outstanding food, the cleanliness of our resort, and our family-friendly pool area. Your kind compliments mean a great deal to our team and serve as wonderful encouragement to continue delivering memorable experiences to our guests.We truly appreciate your support and look forward to welcoming you and your family back to Amari Pattaya for another exceptional stay.Kind regards,Amari Pattaya
Tamu
Deluxe King Room dengan Pemandangan Kolam
Check-in Apr 2026
Keluarga
1 ulasan
10/10
Fantastis
Diposting pada 31 Mei 2026
The hotel is beautiful , service is great and the location was perfect. They had an Italian restaurant and the food was really good too.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our beautiful hotel, the attentive service from our team, and our convenient location.It is especially rewarding to know that you had a great dining experience at our Italian restaurant and enjoyed the food. Your kind words mean a lot to us and will be shared with our team.We truly appreciate your support and look forward to welcoming you back to Amari Pattaya for another memorable stay.Warm regards,Amari Pattaya Team
Tamu
Kamar Keluarga Deluxe 1 Tempat Tidur King
Check-in Apr 2026
Keluarga
8 ulasan
9.5/10
Menakjubkan
Diposting pada 10 Mei 2026
Located in reach of Pattaya beach, just across a street. My kids enjoy having a weekend here both in various swimming pools, water slides and kid’s club. The room has a modern decoration and a great ocean view. Although it is a several years from last renovation, overall conditions are still good and acceptable.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review and for rating your stay 9.5 out of 10.We are delighted to know that you and your children had an amazing weekend with us and enjoyed our swimming pools, water slides, and Kids' Club. It is also a pleasure to hear that you appreciated our convenient location, the modern room design, and the beautiful ocean view.We also appreciate your feedback regarding the cleanliness and the overall condition of the room. Your comments are valuable to us, and we will share them with our Housekeeping and Engineering teams as we continuously work to maintain and enhance our facilities and guest experience.Thank you once again for choosing Amari Pattaya. We truly appreciate your support and look forward to welcoming you and your family back for another memorable stay in the near future.Kind regards,Amari Pattaya
ELJX
Deluxe King Room dengan Pemandangan Kolam
Check-in Mei 2026
Pasangan
66 ulasan
9.5/10
Menakjubkan
Diposting pada 13 Jun 2026
The breakfast buffet is good will come stay again the next time
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your review and for choosing to stay with us.We are delighted to hear that you had a good stay and enjoyed your time at our hotel. Your feedback is greatly appreciated and encourages our team to continue providing memorable experiences for our guests.We look forward to welcoming you back to Amari Pattaya again soon.Warm regards,Amari Pattaya
Tamu
Kamar Keluarga Deluxe 2 Tempat Tidur Single
Check-in Mar 2026
Keluarga
22 ulasan
9.0/10
Sangat Baik
Diposting pada 9 Apr 2026
The swimming pools, water park and slides were very good and kept my kids happy for 3 days.
The hotel is opposite the beach and far away enough from the crazy parts of Pattaya.
It was only takes around 5 minutes to get to Terminal 21.
We had the Deluxe Family Room which came with 2 single beds and 1 bunk bed and was perfect for our family.
However, our room was on the 6th floor and directly opposite an industrial cooling tower which was noisy and unsightly. It was so noisy we could not open the balcony door. I was very disappointed with this. Apart from this, we had a good experience.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for your review. We are delighted to hear that you and your family enjoyed our swimming pools, water park, and slides, and that your children had a great time throughout your stay. It is also wonderful to know that you appreciated our convenient location and found the Deluxe Family Room suitable for your family.Regarding your concerns, we sincerely apologize for any inconvenience caused by the noise and view from the cooling tower, which affected your comfort, especially when using the balcony. We truly regret the disappointment this has caused.Please rest assured that these improvements are being made to enhance the overall experience for all our guests. If you have any additional requests or suggestions, please don’t hesitate to reach out. We are always committed to improving our services and ensuring your satisfaction. To enhance your future stays, we invite you to explore our ONYX Rewards app, which allows you to communicate directly with our team for prompt assistance with any inquiries or concerns.Your satisfaction is our top priority, and we look forward to welcoming you and your family back again soon.Best Regards,Amari Pattaya
otko otke
Deluxe King Room
Check-in Mei 2026
Keluarga
15 ulasan
10/10
Fantastis
Diposting pada 4 Jul 2026
Great location outside the beach
Terjemahkan
Tanggapan dari Properti: Dear Mr. otko otke,Thank you for your kind review. We are delighted to know you enjoyed our great beachfront location. We truly appreciate your feedback and look forward to welcoming you back to Amari Pattaya for another memorable stay.Kind regards,Amari Pattaya
SUWAKARN
Kamar Deluxe King dengan Pemandangan Samudra
Check-in Feb 2026
Keluarga
5 ulasan
9.0/10
Sangat Baik
Diposting pada 10 Mar 2026
"Fantastic hotel, great facilities, and brilliant staff also BF is really good and a lot of choices.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for your wonderful review.We are delighted to hear that you had a fantastic stay with us and that you enjoyed our facilities, as well as the warm and attentive service from our team. It is also great to know that you appreciated our breakfast and the wide variety of choices available.Your kind feedback is truly encouraging for our team, and it motivates us to continue delivering memorable experiences to all our guests.We sincerely appreciate your support and hope to have the pleasure of welcoming you back again for another fantastic stay in the near future.Best Regards,Amari Pattaya
Pengguna Anonim
Deluxe Twin Room
Check-in Mar 2026
Bepergian dengan teman
2 ulasan
10/10
Fantastis
Diposting pada 22 Mei 2026
Really great location, nice swimming pool, nice restaurants, and bar
Terjemahkan
6/9
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your lovely feedback with us. We are delighted to hear that you enjoyed our great location, swimming pool, restaurants, and bar facilities.Your kind comments are truly appreciated and motivate our team to continue delivering memorable experiences to all our guests.We look forward to welcoming you back again soon for another enjoyable stay.Warm regards,Amari Pattya
ElenaRim
Deluxe King Room
Check-in Jan 2026
Keluarga
2 ulasan
9.5/10
Menakjubkan
Diposting pada 11 Feb 2026
Nice hotel, just a little bit old rooms, but it's not a problem.
Great brekfast! Lots of swimming pools, kids will be happy.
Very good location - close to Terminal 21, many restaraunts nearby, 1 minute from the sea.
I recommend this hotel.
Terjemahkan
Tanggapan dari Properti: Dear Valued guest,Thank you very much for your kind review and recommendation. We are delighted to hear that you enjoyed our great breakfast selection, multiple swimming pools, and convenient location close to Terminal 21, nearby restaurants, and just steps from the sea.We also appreciate your honest feedback regarding the room condition. Your comments are valuable to us and have been shared with our management team as we continuously look for ways to refresh and enhance our facilities.It is wonderful to know that children would be happy with our pool facilities, and we truly appreciate your support. We look forward to welcoming you back to Amari Pattaya again soon.Best Regards,Amari Pattaya
AlphaUltra
Deluxe King Room
Check-in Jun 2026
Keluarga
1 ulasan
10/10
Fantastis
Diposting pada 28 Jul 2026
Our family always stay at this hotel as they provide excellent service from all staffs. Location is the best, breakfast and in-room dining are fantastic with good taste and quality.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your continued support and for choosing Amari Pattaya for your family stays. We are truly delighted to know that our team's hospitality, convenient location, and the quality of our breakfast and in-room dining continue to make your visits so enjoyable.Your kind words are greatly appreciated and will be shared with our team as encouragement to continue delivering exceptional service. We look forward to welcoming you and your family back for another memorable stay.Warm regards,Amari Pattaya