Maria Perez T
3 Januari 2024
We stayed at this hotel overnight to catch a flight to Bangkok. The team was responsive via Facebook when I contacted them in advance to book a taxi to pick us up at the pier, returning from Koh Tao. The taxi driver was very nice and patient—she waited for us as the ferry was delayed and even helped us ordering food via phone before the kitchen was closed.
When we got to the hotel, around 10 pm at night, we learned all transfers to the airport in the morning were booked, and the couple of other taxi companies they know were already closed for the day. Grab does not work in this area, so it was nearly impossible to get to the airport first thing in the morning. After much begging, someone in the hotel agreed to drive us very early in the morning, before the first client they have booked (to catch our same flight). We ended up getting to the airport almost 3 hours earlier, but we had no other option. I recommend that if you are using this hotel for catching the 9:00 am Air Asia Flight to Bangkok, book the airport transfer in advance as is a small town with not many taxi options.
The front desk staff was really trying to help, and they accommodated our food requests nicely (late dinner and pack breakfast boxes in the morning).
The room was very spacious, not very clean (sandy and semi wet floor, hairs on the tub, the table had stains…). We couldn’t use any of the facilities as we checked-in late at night and left before sunrise.
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