Ulasan Holiday Inn Parramatta, an IHG Hotel

It took us a little walk from the Parramatta train station, dragging two kids and two large suitcase, to the hotel. Roughly 20 min. But once we had familiarised ourselves about the surrounding area, it takes only 10-15min to travel between the hotel and train station. So 4/5 for its location! Besides, it is very close to the Westfield shopping center. It makes an almost seamless transition for us. The best part of Holiday Inn Parramatta to us was its cleaness and friend service. We loved how clean our room was on the first day, and how clean it was every time we came back after the room service. We were convinced by the hotel team on their committment over cleaness of the room. The room amenity may need an upgrade (not to mention the super sensitive fire alarm). The AC seems to be set at a super low temperature, but if setting higher there was a foreign smell. No enough power point so not easy to recharge phones and other electronics. Plus, there were not enough cutleries at the room (so I had to eat a slice water melon with a tea spoon.) But all by all, I still think this hotel is a great place to stay for a short term holiday. Their outdoor swimming pool is easy to use.

My flight was running late i called them to advise i would be late and the reception man was so helpful at 1am when i think we all wanted to sleep haha Only thing is we didn't know parking we needed to pay for but was at a low cost Mushrooms were amazing and the family loved the food Great experience thank you.

Everything was very good and clean. However, the pool and jacuzzi had some broken or cracked tiles.

A very enjoyable stay. Clean well-equipped room in a good central Parramatta location, and with plenty of parking. Initially the door lock for my room didn’t lock properly, but this problem was handled in minutes by the friendly and efficient manager who moved me to a different room with no hassles. The buffet breakfast was a standout - a great start to the day!

Amazing experience staying in this hotel from the Experience from my friends who stayed in the hotel

Good location and spacious room

It's a good hotel to stay in Parramatta. Offers good services and has gopd facilities.

excellent

Excellent

Love this hotel. I recommend everyone to stay this hotel. Good service. Good food. Thump up.

Good place to staying

酒店交通尚方便，距離parramatta station 和Harris park 均幾分鐘路程。酒店早餐豐富，房間大，衛生不錯👍，乾淨企理。

位置距離火車站不遠，但有上落斜，如果拉行李不會太方便，而且距離市中心有一段路，地鐵最少要40分鐘以上。前台某位職員態度很差，我們第一晚於晚上到埗，櫃枱職員接待時感覺不是很友善，本以為是因為我們趕行程太累錯覺，但就在幫我們辦入住當時，有另一位白人住客走了過來問他問題，那個接待職員直接跟那個白人很友善地談話5分鐘以上，才繼續處理我們的入住手續，態度有明顯分別，而當時我們就站在那職員面前，看著他們一直在談，直到他們談完再黑口黑面處理我們的入住，而那職員無論之前之後一點不好意思也沒有，亦沒有抱歉打擾了我們的時間，請問這酒店是白人優先的嗎？就連那個白人住客也覺得阻到我們感到不好意思？ 清潔房間部分，毛巾有不明污垢（黃色及黑色的），廣播系統無故有dee dee聲故障（凌晨1-2點）及無故晚上停水，令我對這間酒店印象很差。2分是給不錯的早餐及部分態度好的待應。 一直以來去不同地方經常光顧holiday lnn旗下的酒店，想不到這一次大失所望！完全不值這個價錢。

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