Hotel dengan Parkir Gratis di Benguet

This hotel has some good points: 1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests. 2. Have greats restos and shops nearby. Also near the CJH Conference area. 3. Has ample parking and nice garden plus heated pool. However this hotel also needs improvement on the following areas: 1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience. 2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved. 3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted. 4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service. We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.

⭐️⭐️⭐️⭐️⭐️ Clean Hotel, Room smells good, Easy to check in/out, Staffs were kind and welcoming. Wi-fi connection is good. ⭐️⭐️⭐️ Breakfast Buffet Masarap yung food pero konti lng ung selection pag ngkataon puro pa pork/ beef sana may veggies and seafoods din. And sana include n lng din yung egg wag na on the spot n lulutuin ksi humahaba ang pila ⭐️⭐️ Best location ito if may sarili kang car😊 Yun nga lng malayo sa mismong town. Wala msyadong Taxi kaya no choice magpapabook k tlga ng GRAB (200+ ang taxi fare pag grab pero pag regular nsa 100 or less) One thing nakakahilo yung paakyat s main lobby ng hotel, spiral ramp ksi tpos ang tarik pag di sanay un mgdrive mhhirapn tlga ska sana may nag aassist dun sa pag akyat at pagbaba ng sasakyan pra di nagkakasalubungan at maiwasan yung disgrasya.

This was our second stay at Travelite Legarda. We usually go to Baguio every January. During our previous visit, we stayed at Travelite Express Hotel near Burnham Park, and the following year we decided to try Travelite Legarda. This is now our second time staying here. We initially checked in to Room 321 and noticed that there was no hot water in the room. I immediately asked for assistance from the front desk because hot water is really important, especially since Baguio is very cold. FO Ericka and HK Arnold assisted us and helped transfer us to another room with hot water, Room 309. At around 9:32 PM, we had already transferred to the new room. Since the hot water was working, I started taking a shower. After a few minutes, two male guests suddenly opened our room, which shocked us because they were able to access the room. The two guests said that the front office had also assigned Room 309 to them. After I finished my shower, I waited for any staff or front office personnel to come, knock, or at least apologize for what happened—but no one came. I was really shocked and disappointed. I also work in the hotel industry, so I understand that mistakes can happen, but this situation was clearly a serious negligence. At the very least, an apology should have been given to the guest. I don’t know if the staff were busy or unaware, but this experience was not good for any guest. I hope this incident will not happen again to other guests in the future.

No lock in bathroom and no drainage in bowl area. But overall, we have a great stay ‘coz it’s accessible in all needs. Thank you