Hotel dengan Parkir Gratis di Casablanca

I stayed for 1 night, June 16-17. The service was very good as well as the facilities. The next day after checking out I checked and found that my t-shirt was left behind, then I went back to ask about it, but they said they couldn't find it. I'm sure my t-shirt was left there. How can a hotel as good as this have something left behind and not stored first? Even didn’t care about asking me my contact information so if thy ask the staff and found it thy will contact me!! Thy are not doing that

I had an amazing experience at this hotel from the moment I arrived. Everyone was incredibly friendly and even helped me carry my luggage to my room. The reception staff were well-spoken and provided all the necessary details about my stay. The room was spotless, spacious (especially for the price I got on Trip.com), and aesthetically pleasing. I appreciated the automated lighting and loved the small balcony, which could be opened for fresh air. Breakfast was superb, offering a variety of options beyond the usual fare. In addition to Moroccan dishes and French pastries, there was a selection of well-seasoned Chinese and other Asian foods, which added a unique touch. The service and overall quality of the hotel exceeded my expectations. I also want to commend the hardworking and kind Filipino staff I met during my stay—they spoke highly of the hotel and contributed to the excellent experience. This hotel truly deserves more recognition for its outstanding service and quality.

My sister and I stayed at this hotel for a few days and had a wonderful experience. From the moment we arrived, we were warmly welcomed by the front desk and concierge team, and the service was exceptional throughout our stay. We had a room on the 18th floor, which offered a beautiful view of the ocean and the mosque—such a peaceful and scenic spot. A special shoutout to Youssef from the concierge team, who truly went above and beyond. He was always checking in to make sure we were enjoying our stay, offering great recommendations for places to eat, and helped us with booking a taxi on our last day. We’re so grateful for his kindness and helpfulness. Thank you for making our stay so memorable. We will definitely be back again soon!

Fasilitas: Kamar standar yang saya pesan memiliki tempat tidur ganda ber***a loteng, tetapi kondisi keseluruhannya agak tua. Kebersihan: Relatif dapat diterima, bersih dan rapi secara keseluruhan. Pelayanan: Hotel hanya menyediakan dua botol air yang sangat kecil pada hari check-in; ketika saya bertanya keesokan harinya, mereka mengatakan tidak akan menyediakan air lagi.

Saya mendapatkan pengalaman yang luar biasa di hotel ini, dan saya berutang semuanya kepada Soumia dan Dounia di bagian resepsionis dan manajer Yassine. Meskipun saya melakukan kesalahan pemesanan (saya melakukan kesalahan saat memesan dan memilih April, bukan Januari), mereka menanganinya dengan sangat profesional, selalu tersenyum, dan memancarkan aura positif. Dukungan mereka yang tak tergoyahkan dan penyelesaian masalah yang cepat membuat masa menginap saya menyenangkan. Salut kepada orang-orang hebat ini karena membuat masa menginap saya berkesan! 🌟 🌟🌟🌟🌟#CustomerServiceExcellence #Gratitude Terima kasih teman-teman. Saya pasti akan menginap di sini lagi.

We arrive after midnight. The front desk was so nice and they gave us free upgrade to suite. The hotel is actually quite far. We'll, to he honest kinda my fault for not checking the location before we book it. 35 minutes walk from casa port, 25 minutes with the tram to casa voyageurs, and 40 minutes walk to hasan mosque. Good things is the hotel is not very far from the tram stop. The hotel room itself looks really nice, but not clean. The drainage to the shower was clog. So when we took shower, it started to flooding to all over the bathroom. We told the front desk about it. Bit nothing really don't with it. Also first day was there. I saw blood stain on one of the pillow case. Luckily they have lots of pillow inside the room. So I did not use it. The next night I saw they change the pillow case, but this time I saw blood stain on the blanket which was not there the night before. I thunk they should check them properly and clean it. From the picture u can see it is an old stain.