Hotel dengan Parkir Gratis di Zhoushan

又來到熟悉的地方，熟悉的環境，熟悉的人，彷彿一切依舊的剛剛好……雖然有幾年之隔，但是所有的設施，還是煥然如新，最重要的靈魂，依舊還是同一個老闆……

We loved the customer service. Due to gale warning, we arrived a day early. The hotel got a shuttle service to and from Ferry/airport. We arrived late and the weather wasn't the greatest, but the owner were willing to drive us to get food and offer to pickup. After a long day of rushing from one island to another, we much needed a foot massage. Due to the bad weather, the owner was so nice to offer to drive us to a massage parlor and pick us up after. This is some excellent service you don't see often. The hotel doesn't have elevator, but it's not really an issue for us. The rooms were clean and neat. I could see the temple from my room. This place is in a community, but not far from alot of places. It's walking distance to rent a moped, If you could ride a moped, I 100% recommend it. You could use Wechat/Alipay to rent it. We rent it to ride everywhere. It's very safe. I would definitely book with them again and recommend this place to stay if you are planning to visit the island.

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

Service by the guy who picked us up from the airport is excellent. 10/10!!! Our luggage was damaged during the flight, he called someone to help us repair it. We were short on time for the ferry sailing to Mt Putuo due the weather conditions, that day sailings will be cancelled, (we got to chat in the van when he picked us up from the airport), he said we can just leave the luggages at the front desk and then hurriedly sent us to the port, good thing we made it. That's superb customer service!!! He didn't even want to get a tip, eventually we gave him some dried mango packs from the Philippines. The front desk guy though is a different story, he was super slow, did not know how to handle checking in of foreign passport holders I think. He has our passports and had to ask us our birthdays!! It was also difficult for him to understand the visa dates (expiry and issue dates), and he kept on asking when we arrived, it is just there stamped opposite the visa page, we just actually arrived that day, this is our first hotel. Anyway, free pick up from the airport is best and free sending to the port and then lastly also to the bus station. Great service.