KKevin and ZuzannaPoor Experience - Constant Smoke and Noise Throughout Stay
The Good:
Welcome tea upon arrival was a nice touch
Complimentary sweet drinks in mini fridge (first day only)
Tea and drip coffee sachets provided with kettle
Breakfast cakes were fresh and well-made
Spacious shower
Decent desk and relaxation chair in room
Nice gym and roodtop
The Bad:
MAJOR ISSUE - Smoke Everywhere:
The corridor constantly smelled of smoke. Men smoked in the lobby - some appeared to be affiliated with ownership as they treated the place like their own property and staff spoke to them like friends or family. Staff did absolutely nothing to enforce no-smoking policies even after being told. People also smoked in the corridor, and I could smell it from my small window even on the top floor.
MAJOR ISSUE - Constant Noise:
Lobby and corridors always noisy with loud customers
Same men from lobby playing phone calls or video games on speaker very loudly
Guests constantly slamming doors at all hours, including early morning - very inconsiderate
Large groups being very noisy in corridors
Rooster on neighboring rooftop starting early morning (first day)
Very regular loud banging noise from ceiling in my room (first day)
Drilling noise next door during the day for extended periods
Friday night: company party in conference room with dozens of people screaming VERY loud for hours, continuing well into sleep time hours. They were smoking too.
Service Issues:
Reception staff during check-in seemed unwilling to serve me because I'm not Chinese, making it more difficult for them. I've stayed at plenty of hotels across all Chinese provinces where staff use translation tools - it's not that hard. The service was quite chaotic and time/energy consuming for me.
I was told I could request housekeeping at a specific time, so I did. More than one hour later nothing was done, so I asked again and was told ”housekeeping is having lunch now.”
Food delivery via robot malfunctioned; food ended up back at reception inside the robot and I had to queue to ask about it
Cleanliness Concerns:
Cutleries such as forks and spoons in breakfast room looked very dirty
Tea mugs in my room had tea residue still in them - they clean the mugs in the sink with their finger which is gross
Mini fridge drinks not replenished after first night
Facility Issues:
Swimming pool closed despite online information saying it should be open
Common areas including lobby very cold with no heating - people dress like they're outside. Not comfortable, convenient, or homey
Firm mattress (personal preference)
Shower handle won't stay in place, keeps moving to the side
Limited storage space in room
Breakfast finishes a bit early at 10am. Food looks fresh, some egg options if you're vegetarian, but it's mostly Chinese food so quite oily. Cakes are very nice though, seem fresh and well-made.
Would not recommend - the smoke and noise issues alone make this place impossible to rest properly.
TTamuThis was probably the best hotel I stayed in Yunnan so far.
To start, the room was incredibly clean, new, spacious, and most importantly comfortable, the bed was comfortable and clean when I got there.
On top of this, the amenities within the room are amazing, AI assisted curtain and light activation, strong and fast AC system. The bathroom was huge and had individual rooms for the shower and toilet. The shower area had everything needed and was very spacious. Tons of kits for shaving, vanity, and all that you would need for a hotel stay. Even more, there was an air purifier and majiang table. If you order delivery there is a robot that sends the food to your room.
Staff were very friendly and dependable, gifts were given during leaving, there was also a free breakfast and bridge crossing rice noodle kit that you could order anytime, very tasty!
Lastly, and also very important for travelers, the location is superb, being situated close to the city center and only a 15 minute drive from the train station and opposite side of town. Very convenient!! The area is also quiet and relatively clean.
TTamuOriginally, i booked only 1 night, with the intention of going onwards to Laos the next day. But i stayed a 2nd night because the room was spacious and the view out of the window was so restful.
About the room, I like it that there is a desk i could work from. And that the shower and WC areas are divided by a screen.
For the 2nd day, my room was refreshed with used toiletries replenished and towels changed. I wish the guesthouse would implement a system where guests are able to indicate if they wish to use the same towels. I am pro-environment, so if i don't change my towels everyday at home, i don't see the need to do so when i am away.
I also like the location as it was easy for me to catch Bus Route 3 to a nearby shopping area (i had KFC breakfast there), cross the road to take Bus Route 8 to Meizi Lake Park. I spent about 3 hours there, including enjoying coffee and cake in the cafe near the entrance to the park. (My biggest regard was i did not get to drink even 1 cup of Pu'er tea while in Pu'er :))
After that I back tracked on Bus Route 8 to change to Bus Route 3 to visit the Tea Horse Ancient City. Then after, I took Bus Route 3 to the shopping centre, had dinner and shopped at Walmart, before catching Bus Route 3 back to the guesthouse.
There is a walking/running track just across the road from the guesthouse. Forget about going the full length of the track. Once you see a slope on the right side, walk up there. You will get a nice viewpoint and there is a nice cafe there. If the weather is right, you get to see sunrise too! I went in the morning, the cafe was closed, so did not patronise the place. Had I known about this cafe, i would have gone there on the 1st day. Perhaps the guesthouse operator could do up a map with information of easily assessible places of interest. This could result in longer stays for free and easy travellers.
Pu'er is a well planned town/city. I like it and will recommend others to spend some time there. Most importantly, do stay at this guesthouse. The surrounding tea plantations will recharge you!
Berapa tarif rata-rata untuk hotel dengan Tempat parkir di Pu'er?
Untuk hotel dengan Tempat parkir di Pu'er, harga rata-rata pada hari kerja adalah PKR 12.102, dan harga rata-rata pada akhir pekan (Jumat–Sabtu) adalah PKR 12.159.
Hotel apa dengan Tempat parkir yang merupakan hotel romantis di Pu'er?