Hotel dengan Parkir Gratis di Richmond

Very very pleasant stay. We used it for an overnight 14h layover before continuing our trip - location is unbeatable, 1 min walk from check in areas - staff was all around very friendly - high quality (even though a bit old), but very well maintained and also high quality bathroom equipment (soaps, cremes etc). - beds were extremely comfortable - breakfast is à la carte with views of the airplanes / terminals - gym is small but all you need is there

Kamarnya luas, bersih dan rapi, dua tempat tidur besar berukuran sekitar 1,5m dan sangat nyaman. Kamar mandi dibersihkan setiap hari. Ada 3 petugas pelayanan di meja depan yang bisa berbahasa Mandarin tidak ada sayur. Ada kopi dan air panas di lantai 1. Dekat dengan Stasiun Skytrain. Tidak jauh dan nyaman untuk kemana-mana. Sopir yang menurunkan kami di hotel sangat antusias. Dia bertanya tentang status penerbangan kami dan memberi tahu kami konter check-in mana yang harus kami tuju. Pelayanannya sangat baik!

My daughter loved our room and pool, we stayed overnight. Pleasant hotel staffs. And thank you very much for granting my request for giving us an amazing view by the river. Highly recommended. All the best, Arcy

The name in my reservation was changed and I need to wait for the front desk person to talk to the manager and fix my reservation, we arrive to the hotel at 1:09 am after a long trip we had to wait for about 1h to get our room, very frustrating

Booked this hotel for my long layover solely for its location. It’s a few walk away from Bridgeport metro station (although the walk may not be as glamorous since the way to get there has the potential to be confusing; anyway I figured it out easily). That meant I’m close to the airport as well as the metro if I wanted to go downtown. The room was clean, and the bathroom was spotless. The check in and check out process was a breeze. The y have decent breakfast that starts at 6 (you can even take your coffee to go if needed). The staff were wonderful and helpful. As soon as I checked in and told the front desk I’m headed back to the airport the next morning, he told me that the hotel offers a shuttle that can send you to the airport!! That meant I didn’t have to walk back to the metro. (With that in mind, I bet they also have a pickup shuttle service—so contact the hotel so you can skip the metro altogether.) Such convenience.

Location is good. It is relatively close to the sky train and restaurants. However, the walls are thin and we can hear our neighbors walking and faucet running. The building is old with some renovations done. Could improve on the shower pressure and the air condition fan was noisy. The description on our room was “courtyard view” but I got the view of the roof with some air units and rain water. Staff at the front desk was courteous. I think parking should have been included.

I called the hotel before my flight to ask about the shuttle bus service, and the girl who answered was like a robot in her answers and didn't seem interested in giving me very detailed or friendly answers. I was a little worried about finding the bus and asked if there was anything I needed to know about how to find the bus, and instead of explaining that the bus would have the name of the hotel on it (which was the case in the end, but isn't always the case in my experience- and I have travelled a lot) she just very robotically said to go to the charter pick up area. The shuttle bus was the main reason I booked this hotel, and I was a little bit choked by this interaction. The room was okay, it was clean, but confusingly unlit. The only light connected to a switch in the room was by the door, the rest of the room was lit only by 4 lamps (one of which didn't work) and it was incredibly dark in the room, even in the morning hours after the sun rose. The comforter on the bed was just a piece of batting sandwhiched in between two white flat sheets rather than a duvet cover. It would have been a nice service to have brought me a toothbrush to my room when I called down to the front desk and requested one, instead they made me come to the front desk in my pajamas for one. The hallways stunk of **** covered up by perfume. The guy who checked me in was nice and friendly, even though he had a lineup of people waiting to check in late at night and that must have been a little stressful for him. Overall, I felt the customer service at this hotel could be improved. Even if $120/night is not wildly expensive for Vancouver, it's still a lot of money, and the customer service doesn't need to suffer as a result.