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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.5
Layanan4.7
Kebersihan4.7
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Semua ulasan(50)
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EdemonQ
Kamar Standard Double
Menginap di Des 2023
Pasangan
6 ulasan
3.0/5
Diposting pada 20 Jan 2024
Melukis di pintu secara keseluruhan! baunya tidak masuk akal.
Gambar untuk kamar ini menunjukkan mesin ekspreso, diberitahu bahwa itu hanya untuk kamar eksekutif oleh hotel. Jubah mandi dan sandal dikenakan biaya 15 euro. Apakah ini hotel bintang 4?
Pemandangan kota sedang melihat stasiun kereta di sebelah kami.
Kalau tidak, kamarnya bersih dan layak.
Teks AsliTerjemahkan dengan Google
Fatma
Kamar Standard Double
Menginap di Jun 2024
Bisnis
2 ulasan
5.0/5
Fantastis
Diposting pada 2 Okt 2024
I had a wonderful stay at Novotel Paris Gare De Lyon. The hotel's location is perfect, just a short walk from the Gare de Lyon station, making it very convenient for getting around Paris or taking a train to other destinations. The rooms were clean, modern, and spacious, especially for Paris standards. The bed was very comfortable, and the amenities were well-thought-out.
The staff were friendly and accommodating, always ready to help with any questions or requests. I also appreciated the variety of breakfast options, which catered to different tastes and dietary preferences.
Overall, it was a pleasant experience, and I would definitely recommend this hotel to anyone looking for a convenient and comfortable stay in Paris!
Terjemahkan
Tanggapan dari Properti: Dear Fatma, What a lovely picture ;) We are really happy to read you had a wonderful stay in our establishment. We would love to host you again very soon. We wish you a lovely day. Léa - Community & Quality Manager
Tamu
Kamar Executive Tempat Tidur Ukuran Queen dengan Sofa Bed Tunggal
Menginap di Des 2024
Keluarga
1 ulasan
2.7/5
Diposting pada 8 Jan 2025
1. Amenities - We had to pick up standard amenities like toothbrush, shavers and extra pillows from the reception.
2. Service - When requesting for items that should have been in the room in the first place, reception staff was not friendly in providing them.
3. Cleanliness - The sofa bed was not made up, was told that different teams did sofa bed vs the regular beds, not sure if the is a logical reason.
Terjemahkan
Tanggapan dari Properti: Dear Guest,We do hope that you still had a good stay with us. We do provide the amenities you mention at reception, however we are sincerely sorry you didn't feel well when asking for it at reception. This matter will be discussed with our team. The problem of the bed not made will also be addressed with the adequate manager. Overall, we apologize for this disappointing experience. We wish you a great day. Léa - Community & Quality Manager
Howard Z
Kamar Standard Double
Menginap di Jul 2024
Keluarga
22 ulasan
5.0/5
Fantastis
Diposting pada 4 Sep 2024
Very good hotel and great location
Terjemahkan
Tanggapan dari Properti: Dear Howard,We thank you for taking some of your time to share your feedback with us. We hope you had a lovely stay with us and we are happy to know you appreciated our convenient location ! What a lovely picture ! We hope you will come back in our establishment. We wish you a lovely day, Léa - Community & Quality Manager
Tamu
Kamar Standard Double
Menginap di Agt 2024
Pasangan
8 ulasan
3.7/5
Diposting pada 27 Sep 2024
Upon check-in, staff gave us a room which was already occupied and we opened the door to find someone inside. The staff claimed it was a “system” issue.
Terjemahkan
Tanggapan dari Properti: Dear Guest, once again we sincerely apologize for this system mistake. We do understand your disappointment. We hope everything else went smoothly during your stay. Have a lovely day. Léa - Community & Quality Manager
Ringo Chan
Kamar Standard Double
Menginap di Agt 2024
Keluarga
3 ulasan
4.5/5
Sangat Baik
Diposting pada 16 Sep 2024
Right next to the Gare de Lyon station, perfect if you need easy access to the train or metro station. Hotel is clean, modern and nicely equipped with free mini-bar and a small gym. Breakfast is amazing. Will definitely return.
Terjemahkan
Tanggapan dari Properti: Cher Ringo Chan, We thank you for sharing this lovely review. Indeed, we are located strategically just next to Gare de Lyon. What a pleasure to read you had a lovely time with us and you particularly enjoyed our cleanliness, yummy breakfast and our equipment. We will be really happy to welcome you another time very soon. Have a lovely day. Léa - Community & Quality Manager
Tamu
Kamar Standard Double
Menginap di Mei 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 14 Jun 2024
Wonderful location as it is near to the train station and lots of food around the hotel.
Room is big comparing rest of Paris city.
Terjemahkan
Tamu
Kamar Standard Double
Menginap di Sep 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 19 Nov 2023
Hotel was very convenient and great!
Right beside gare de lyon train station
Highly recommended!!
Terjemahkan
kimmichael
Kamar Standard Double
Menginap di Feb 2024
Pasangan
24 ulasan
5.0/5
Fantastis
Diposting pada 26 Mar 2024
Great Hotel with great location, I will definely come back again .
Terjemahkan
Tamu
Kamar Eksekutif Empat Orang dengan Tempat Tidur Ukuran Queen dan Sofa Bed Double
Menginap di Mei 2024
Keluarga
5 ulasan
5.0/5
Fantastis
Diposting pada 23 Jun 2024
Excellent breakfast and staff
Terjemahkan
Baitong Hathaichanok
Kamar Executive Tempat Tidur Ukuran Queen dengan Sofa Bed Tunggal
Menginap di Nov 2024
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 9 Jan 2025
All good!
Terjemahkan
Tanggapan dari Properti: Dear Hathaichanok, we thank you for your lovely review ! We are glad you had a great time with us and we hope we will welcome you another time very soon. We wish you a lovely day. Léa - Community & Quality Manager
Tamu
Kamar Standard Double
Menginap di Okt 2022
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 6 Des 2022
Good location as it’s just behind the main train station. The hotel has nice indoor pool, gym and a kids play area. Good for families with kids.
Terjemahkan
Tanggapan dari Properti: Dear Mr/Mrs, First of all, We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We are delighted to read that you enjoyed our location. Indeed, our hotel is located in the heart of Paris, just a step away from the beautiful Gare de Lyon. You can quickly get around the city thanks to the trains, two metro lines (1 and 14) and RER (A and D).Furthermore, we are really glad you highlighted our family oriented services. We are happy to read you appreciated our indoor swimming pool, our indoor gym and our kids corner with many games.Thank you again for taking the time to share your feelings. We hope to welcome you very soon during your next stay in Paris. I wish you a lovely day, Léa, Community & Quality Manager
Tamu
Kamar Standard Double
Menginap di Mei 2024
Pasangan
17 ulasan
5.0/5
Fantastis
Diposting pada 20 Jun 2024
Good hotel
Terjemahkan
Darcy. W
Kamar Standard Double
Menginap di Okt 2022
Pasangan
28 ulasan
5.0/5
Fantastis
Diposting pada 18 Nov 2022
We had a very pleasant stay. The room is comfortable!
Terjemahkan
Tanggapan dari Properti: Dear Mr/Mrs,First of all, We would like to thank you for staying with us and for taking the time to share your positive experience with us.The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We are delighted to read that you enjoyed your room and you described it as "confortable".Thank you again for taking the time to share your feelings.We hope to welcome you very soon during your next stay in Paris.I wish you a lovely day,Léa, Community & Quality Manager
Tamu
Executive Double Room
Menginap di Mar 2022
Pasangan
7 ulasan
5.0/5
Fantastis
Diposting pada 27 Apr 2022
The location is so closed to the train station.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for leaving us your lovely review. We wish you a great day, Léa, Community & Quality Manager