Kingsford Hotel Manila

Cukup kecewa selama saya menginap di Kingsford Manila karena beberapa alasan 1) Saya telah memesan 10 malam jadi saya harus membayar PHP20.000 ketika saya check-in sebagai deposit, tidak masuk akal karena biasanya mereka hanya akan dikenakan biaya 1 atau 2 malam untuk tujuan deposit. Teman saya yang lain yang datang beberapa hari kemudian dan dia hanya membayar PHP 8.000 untuk menginap selama 7 malam, yang berarti hotel tidak benar-benar memiliki biaya standar untuk itu? 2) Saya menghitung 20 lembar uang kertas PHP1.000 dan menyerahkannya ke resepsionis, dia kemudian menghitungnya dan memberi tahu saya bahwa jumlahnya kurang dari seribu, saya sibuk menyimpan dompet saya kembali ke tas tangan saya sehingga saya tidak benar-benar melihat apa yang terjadi. diantara. Pokoknya saya memberinya seribu peso lagi karena saya pikir saya salah menghitung. Tetapi tepat setelah saya masuk ke kamar hotel saya, saya memeriksa dompet saya lagi dan menemukan bahwa saldo kurang seribu dari yang seharusnya. Karena saya mengubah total 40k peso dari money changer, dan saya tidak membelanjakannya sebelum saya check-in. Saya tidak punya bukti tetapi saya merasa ditipu dalam skenario ini 3) Saya meminta kamar yang tenang tetapi mereka terlalu pintar untuk mengatur kamar yang tepat di samping area konstruksi, syukurlah resepsionis wanita lain berhasil memberi saya kamar lain yang lebih baik. 4) Kartu kunci baik-baik saja untuk membuka kunci pintu kamar saya tetapi selalu tidak berfungsi di lift di mana setiap kali saya harus mencari seseorang untuk membantu saya dalam masalah ini. Itu sangat meresahkan dan membuat saya frustrasi. 5) Menemukan kecoa kecil di kamar saya. Dari segi lokasi, cukup berjalan kaki ke Okada Manila. Tidak ada restoran atau toko serba ada di dekatnya. Awak rumah tangga sangat baik, ramah dan membantu. Ini adalah satu-satunya hal yang ingin saya berikan kredit ke hotel ini.

Hotel ini baru, jadi bersih, lokasinya di tengah Okada Solaire, jadi bisa ditempuh dengan berjalan kaki, jadi sangat bagus. Hanya saja kamarnya terlalu kecil dan kamar mandinya terlalu kecil. Posting gambar tampilan jendela

Menunggu 3 jam untuk check-in Banyak wanita di konter mengatakan mereka pemula Tampaknya hanya pemula yang bekerja Wanita Filipina memiliki begitu banyak kepribadian

Pelayanan stafnya bagus, bersih, dan sarapannya sederhana, tapi rapi dan bagus. Yang terbaik dari semuanya, stafnya ramah.

Kingsford Hotel – A Mixed Bag with Incredible Staff, But Misses the Mark on Quality I recently stayed at Kingsford Hotel, and I have to say—it’s a property with real potential, but it’s being held back by inconsistent quality and lack of polish. The bones are absolutely here: central location, solid structure, good amenities—but once you’re in the room, everything starts to fall short. Outstanding Staff That Deserve Recognition • Lyka at the front desk was friendly, personable, and even offered us discounts on breakfast at check-in—really appreciated the warm welcome. • Kat, the massage therapist—honestly, she shouldn’t even be here. She deserves to be at a 5-star luxury spa. Her massage was so good I’d return just for that experience. • AD at the front desk was charming and helpful, and consistently attentive. • Tonite was a standout for customer service—professional, experienced, and absolutely someone who belongs at a high-tier luxury hotel. Kingsford is lucky to have her. The Hotel: Pros & Cons The hotel could seriously benefit from a partnership with a major hotel brand like Hyatt, Marriott, or Hilton to bring the service standard, furnishings, and F&B quality up to par. We stayed in an Executive Suite, but the layout and furniture made it feel more like an Airbnb than a premium hotel room. There’s a lot of empty, dead space, and the furniture is too small and sparse for the room size. • Cleanliness: 7/10. I travel with my own wipes and found sticky streak marks in several places upon arrival. • Toiletries: Just okay. • Towels: Very inconsistent—some were thin and cheap, while others were surprisingly plush and high quality. • Curtains in the bathroom felt extremely cheap and brought the aesthetic down even further. Facilities & Amenities • The gym is actually great—well-equipped and one of the stronger features of the hotel. • The dry sauna in the locker room is another bonus, though the steam room wasn’t working. • Scent-wise, they use cheap room deodorizers every few rooms. I really wish they’d invest in higher quality air scent systems to elevate the experience. Food & Dining – A Letdown This was the biggest disappointment. Even with a discount, the breakfast was shockingly low quality. Definitely not worth paying for again. • Food options were cheap, and the bacon situation was absurd—I asked twice, 30 minutes before breakfast ended, and not only did no one follow up, but they actually removed the tray right after. • No fresh juice, everything was sugar-heavy “juice drink”, and it was strange (and honestly unprofessional) seeing staff lining up to use the guest beverage station. • The restaurant staff overall lacked attentiveness, many of them gossiping at the host stand or on their phones, which is not the vibe you want when paying for hospitality. Other Notes: • Pool deck has a nice view, though I didn’t get to try any food or drinks there. • Valet and front desk were consistently polite, which helps offset some of the rougher edges. Final Thoughts: Kingsford has serious potential, but it’s currently a mismatch of great staff and poor execution. The infrastructure is here to be something much more premium, and with the right investment in service training, food quality, and room furnishing, it could truly shine. For now, it’s a mediocre stay—fine for a night if you’re not particular, but definitely not a destination hotel. If they don’t make changes, nearby options like Grand Westside are looking much more promising. Would I return? Maybe for a massage from Kat and to say hi to Tonite. Beyond that—it depends on whether they level up.

I love the location of the hotel and also the staff are very accomodating and the hotel is very clean. The Breakfast is superb. I will recommend Kingsford Hotel to all my relatives and friends. 5 STAR for my rate.