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Ulasan terverifikasi
Lokasi4.3
Fasilitas4.2
Layanan4.3
Kebersihan4.3
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Semua Ulasan(51)
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Buruk(3)
Ok chae
Kamar Superior dengan Tempat Tidur Double-Bebas Rokok
Menginap di Mei 2024
Pasangan
3 ulasan
4.2/5
Luar Biasa
Diposting pada 27 Mei 2024
Good location in Paradiso which takes 20 minutes leisurely walk to centre of Lugano. Breakfast was great and outdoor swimming pool looked nice for summer. Room size was decent but no frills for room amenities, like no indoor slippers, no hair conditioner, no soap, etc. There is a parking under hotel which is shared with Ibis hotel and charged for everyday (23CHF?). We stayed 2 nights and enjoyed our weekend break there.
Terjemahkan
Tamu
Menginap di Jul 2023
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Agt 2023
The hotel is very nice. The location is perfect, you can reach the lake easily by foot (ca. 2min).
It is annoying that they charge extra for parking.
Terjemahkan
Orlando
Kamar Superior Twin
Menginap di Nov 2023
Bisnis
4 ulasan
4.0/5
Luar Biasa
Diposting pada 2 Jan 2024
Great hotel, clean and comfortable. Will book again!
Kamar Superior dengan Tempat Tidur Double-Bebas Rokok
Menginap di Apr 2024
Sendiri
10 ulasan
5.0/5
Fantastis
Diposting pada 22 Mei 2024
酒店非常不錯,位置非常好!主要是乾淨!!!
Terjemahkan
Tamu
Menginap di Sep 2023
Teman
17 ulasan
5.0/5
Fantastis
Diposting pada 3 Des 2023
很有特色 服務也好
Terjemahkan
Steven
Menginap di Jul 2023
Bisnis
4.0/5
Luar Biasa
Diposting pada 28 Jul 2023
Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
Terjemahkan
Katherine
Menginap di Jul 2023
Lainnya
3.0/5
Diposting pada 22 Jul 2023
This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night.
The property itself is across the street from construction, very noise and starts very early in the morning.
The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
Terjemahkan
Naser
Menginap di Mei 2023
Lainnya
1.0/5
Diposting pada 2 Mei 2023
Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Terjemahkan
NEIRA
Menginap di Feb 2024
Lainnya
5.0/5
Fantastis
Diposting pada 12 Feb 2024
Modern rooms and easy acess
Terjemahkan
Tytti
Menginap di Agt 2022
Lainnya
5.0/5
Fantastis
Diposting pada 29 Agt 2022
Really great stay! The staff was really friendly and the hotel was modern and clean. Super breakfast!
Terjemahkan
Roberto
Menginap di Jul 2022
Keluarga
4.0/5
Luar Biasa
Diposting pada 25 Jul 2022
Very nice hotel, clean, with parking and amenities.
Well-located, right next to the train that climbs to the top of the mountain.
Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside.
Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an ******* reservation. She asked why we book through ******* instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with *******. If it hadn't been for ******* we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.