We stayed for 2 nights at the hotel. Unfortunately there was a water leak from the jacuzzi in our room during our first night at the hotel. It got our stuff wet and we could not sleep for several hours due to the noice. No one was in the reception, and they did not answer our calls or messages. We got a new room the next day, but the manager would only refund us 30 soles for our first ruined night. There was also an issue with late breakfast (the cook was late for work and therefore we could not get breakfast before going on a tour). We booked our stay through ***********, but after we left the hotel, they cancelled our booking - even though we had stayed at the hotel and paid for the 2 nights. We suspect they cancelled it, so we could not make a review of our stay.
Terjemahkan