Crowne Plaza Palo Alto

It's good there is slippers. And you can ask the front desk they will give you the brush.

It was nice and quiet specially for a long weekend time. The room was OK. Comfortable beds and pillows. The floor needs to be cleaned better and there some ants walking around more visible in the bathroom. I think needs some spray before the summer officially starts. The pool was not ready no towels provided until Sunday. The jacuzzi was hot but only 4 jets out of 12 were working. I cleaned the leaves and tree brushes and... inside the pool and spa before using it myself ....

First off, I'd like to give a shout-out to the night shift front desk person Tony. He was very courteous and thoughtful in helping me on my arrival day (12 midnight) and assisted with all my needs. Thank you Tony for your efforts! For the hotel in general, it seems the place is understaffed but I believe that is how other hotels operate nowadays post COVID. The location is great and is right in the middle of where I want to be north and south of Bay Area. Many rental car locations nearby so I was able to get to one within 10 mins radius. For the room, I stayed in the king bedroom pool side with patio. The bed was very comfortable and clean. However, the downside was that the connecting room doors were paper thin, and the gap between the door and the floor was more than an inch high, so I could pretty much hear every word the person was saying in the other room. They need to fix that or else guests really don't have any privacy at all. I apologize to the couple in the room next to me because I was on a call at 3am in the morning and didn't realize I had woken them up until they started talking and I knew how bad the sound isolation was. After that, whether it was day or night time, I had to resort to whispering all my conversations because I knew people could hear me in the other rooms.

Attended a concert at the shoreline and this hotel was great! The location was good and the staff was too! The outdoor patio and pool area was beautiful and breakfast was a great buffet. We would definitely stay here again.

The main building is in poor shape. The entire building is severely sloped with about a 3 inch drop every 10 feet or so. If you are not accustomed to it be ready to get somewhat seasick for a day or two get accustomed to it. The worst part is sleeping with your head significantly lower than your feet. Horrible. If you must stay there insist on a room in the newer addition. On the positive side the rooms were super clean and staff was friendly.

Free parking, clean room