Ulasan HM Palma Blanc

We would never stay here again.  It is all looks and no substance. It is not a four star level of property or service.  For the price you pay you should find better.   We have dietary restrictions including one coeliac and the staff just did not care at all.  We emailed in advance to let them know and they never even replied.  They had fruit salad and bacon in the buffet so we asked for a serving of each fresh from the kitchen  to avoid cross contamination from the buffet and they would not do it.  This is common practice in any other 4 star we stay at.  We also asked for almond milk and they had none and would not get any even with a supermarket 2 minutes walk away.  For us it was an all you can't eat buffet.  Our celiac member has no breakfast for her entire stay. Spain in general is amazing for coeliacs and why we holiday here but this hotel is not. The rooms are not only very, very small but just very badly laid out. There is no room to put your bags so you have to climb over them to get to your bed.  There is one plug beside the bed so you can either charge your phone or have a bedside light on.  The shower floods into the main room, a fact noted in other reviews over 1 year ago and we reported it to the front desk and nothing was done.  They are obviously used to it. We had 2 rooms and in one the shower floods the bedroom and in the other it floods the entrance way and toilet.   The toilet has no locks - a fact that made our kids anxious about someone accidentally opening the door when they are in there. No privacy if sharing a twin room with another person.  And the little details too were missed. The kettle in the room could not switch off when boiled so had to be watched and manually stopped. The "designer" cups had no handles and burnt your hands when picked up - a health and safety risk if dropped. The herbal tea bags had no ingredients listed beyond "herbal" so we had no idea what it contained. There were no facial tissues so we used toilet paper.  The room cleaners also left our room door  wide open after they had finished cleaning and then walked away. Luckily we found it so after a short while, otherwise it could have been open all day.  Getting the air conditioning to a desirable temperature is impossible.  We also asked this to be fixed but nothing happened. It was the same in both rooms. The good points are a nice spa area with pool, jacuzzi, steam room and sauna.  The outdoor seats by the water feature are also nice. It is also in a great location. For such a newly built hotel these are rookie design and function mistakes. It felt like someone lost the run of themselves in an effort to make this hotel look cool and forgot the importance of user friendliness and functionality. What a pity. 

very nice holiday w nice indoor spa! it’s very convenient in the city centre

My husband is disabled, the staff were all attentive and kind.

The design of the hotel is fantastic.the painting at the front desk is beautiful.The room is clean, the breakfast is rich and the service is very good.I must come back again. 酒店非常有设计感，前台的绘画非常美。房间很干净，早餐非常丰富服务也非常好。

The pool bar closes too early and we should basically have the restaurant opener maybe next time they will.

Great place to stay very clean I really enjoyed my stayed everything was close by, helpful stuff.

ロケーション:パルマ中心街から20分は歩くが立地はいいと思う サービス:地下にスパ、4Fにはバーとプールがあってとてもオシャレ 清潔度:とても清潔。掃除は行き届いてるとおもう。 アメニティ:タオル、ドライヤー、シャンプーなどはあった。それ以外は色々ないが、エコのためとのこと。フロントに言えばもらえる。 総合すると、とても良いホテルだと思うので日本人にオススメです。

很好！！！物超所值，去哪裡都方便，房間又大又乾淨 很好！！！物超所值，去哪裡都方便，房間又大又乾淨 很好！！！物超所值，去哪裡都方便，房間又大又乾淨 很好！！！物超所值，去哪裡都方便，房間又大又乾淨 很好！！！物超所值，去哪裡都方便，房間又大又乾淨

房間大小合適，環境不錯，服務很nice，寄存的小姐姐很有耐心。周邊也很方便，有餐廳，超市。就是對面的中餐有點餓人。總體感受不錯。

除了房間有點味道 其餘的都還好Ok

環境不錯，衹是早餐

因為離辦事地點很近，方便出行，位置真的挺便利，就很迷的是每次預訂都有標間，點進去就沒有了，衹能定套房。

Very nice hotel with very nice staff, superb spa and rooftop pool. Breakfast was very good in quality and quantity. Very busy on first morning. Hotel allowed me to check out late after my half marathon. The only disappointment was I didn't get my free wine as a gold member but was charged £1.89 for water in the room which I thought was free and given perhaps instead of the wine

Everything was great. We ate in the restaurant on 2 nights & it was fab. Pity the guys didn't warn us a starter was as big as a mains, hence we couldn't eat the main Great kettle but only a welcome pack of tea bags (no milk) so take coffee and extra tea if staying a few days. And never worked out if the soft drinks in the fridge were part of the welcome pack.