Hotel dekat Palm Desert Station, Palm Springs

All good great place to rest up. Or need to stop for a brake. Everything you would need close by

First, let me lay ground to be taken as credible. When saying an employee was kind to customers, the first thing to realize is first and foremost an employee must work in the interest of their employer, whether the DMV, a bank, or a unified school district. Being kind at the expense of the person providing a paycheck is not acceptable. The goal, rarely achieved, is being simultaneously professional and kind while working, in this case, in the best interests of the Cole Hotel. You will find a similarity in other reviews of good customer service. I was afraid I would be disappointed as the the ”bar” had been raised too high. Not so. GOOD service from EVERYONE, and a good overall experience. A coupe of remarks, keeping in mind I rate the hotel a 5: The hotel is significantly above downtown, away from the downtown PS vibe. On the other hand, once in your car, you are three minutes away from the experience, so don't let that stop you. (Its getting increasingly harder to find a parking space in downtown, yes.) The hotel markets on their website two separate, unrelated, on-site dining experiences/companies for hotel guests. During lunchtime we ordered a hamburger poolside but was informed we could not order until 3pm, and indeed they held us to that. However, the hotel's website states: ”Exclusively Open to Hotel Guests from 10AM – 11PM” (Implying, if a hotel guest, you may order before 3pm.)

Surprise hotel. The design and decoration of the art style is totally different from the design of the hotel. No breakfast, parking, swimming pool, outdoor, romantic at night, with a heated jacuzzi. It takes about 15 minutes by car to Outlets and 10 minutes by car to Walmart.

The uncle at the front desk was super enthusiastic, introduced us to local restaurants, and talked about the Texas he had been to. . . Uncle said that the hotel is not in downtown Palm Springs, it is relatively dark outside, it is best to drive out at night, but it is safe here, don't worry. Room facilities are average, but clean is fine. Breakfast was pretty good, milk and orange juice were plentiful, and many guests took it to the room to eat. The highlight of the hotel is the swimming pool, which opens from 8 am to 9 pm. There are two large pools and two small spa pools, which are very suitable for taking pictures.

1. Very convenient parking, free 2. The hotel is within walking distance to 7-11 3. The area is actually quite lively, with many restaurants so you don’t need to worry about going hungry 4. The hotel also has a swimming pool, but we didn’t use it. 5. Overall it is clean and comfortable, the only drawback is that the lights in the room are not bright enough...😅It is so atmospheric...

Initial room had bathroom door falling off the hinges. After 2 requests and front desk visit repair man was sent out. Said he fixed it and door fell again. (Photo is after it was “fixed”). Put out kids in the shower to see a long hair pool to the drain! After this they upgraded our room. Shampoo mount was on the floor in the shower. Did not inform guests that one set of pools would be closed down for two days of our visit due to upcoming event. Day 2 we were woken up at 8AM to the sound of drilling as workers put together a stage next to our room. At 11:45 at night we again spoke to the front desk because the loud sounds of drilling due to them STILL putting together a stage. Worker letting us know they were “almost done”. On day 3 the same drilling a shouting as the crew we still setting up the stage. Visited the front desk twice more to speak to management about our issue and was told that a manager was not available, to come back in the morning. We did, and again told that “manager not available”.

The hotel is in the desert, it's really hard to find! ! The hotel has no front desk service after 6:00 p.m., because I booked through Ctrip, and the hotel’s email was intercepted by the QQ mailbox. I almost fell asleep on the road and contacted Ctrip for several hours before giving me the hotel mailbox. When the hotel arrived at the gate, it required a combination lock, and pulled the luggage to the room by itself. I was so terrified that I couldn't enter the main entrance of the hotel and had to drive along the path into the backyard to park. I was so nervous overseas that I couldn't find the self-check-in email sent by the hotel. I booked this hotel because it was close to the desert 🏜️Outlet. There is a swimming pool and desert cactus in the hotel yard🌵, the desert is very hot🔥, the drinks and snacks in the room are free, but they are all chocolate sweets. Those who like to eat high calories can.

Very recommended. Because there is a kitchen, you can cook by yourself. After eating American food for a period of time, I cook a porridge in the morning and play with a few dishes and I feel very happy. This place can meet this requirement. The whole house is relatively large, with two rooms, a bit big for the three of us, suitable for two families to live together. We live on the first floor. If the second floor is on the second floor, it will be more convenient to dry. The desert is drier, and the clothes are dried as soon as they are washed.

Beautifully decorated hotel Hospitable staff There is a recommended hotel area. And snacks, drinks, fruits are served in the area next to the lobby Inside the hotel area, it feels relaxing and comfortable, very good location, near downtown palm spring. There is a heated swimming pool, beautiful garden, clean rooms, wide area, I stayed in a queen room, a proportional area. There is a dining table as well.

Facilities: small boutique hotel, free parking Hygienic: very clean, bath towels and bathrobes are of good quality Environment: The surrounding area is relatively quiet, not too far from the attractions we are going to, the hotel cafe is also good, and the coffee is also given, which is very good. Service: check in is in the hotel's cafe, very special, Miss sister service is very good, the room card is accidentally locked in the room, very nice to give me one more