Ulasan Marriott's Aruba Surf Club

Beautiful resort! We always stay at Marriott where ever we go and they are yet to let us down. We requested the bottom floor and were able to walk right out to the pool/ beach. This resort is a quick walk down the beach to the ******, clubs, restaurants and shopping. We played pool bingo everyday and had so much fun! Drink all the delicious water fresh out of the tap with out a worry in the world. We all really enjoyed our stay here and will definitely be back!!

The Resort was really nice and people were very nice as well. From the time we arrived they were very accommodating and the up keep up the property was amazing. I would definitely recommend this resort to anyone that trying to travel to Aruba!

Amazing staff, excellent amenities. Only problem we had was getting chairs in the shade. People were already tagging chairs night before and very early morning before the 7am time to start. Restaurant & shops are abundant walking along beach & boardwalk

A nice hotel for sure and I’m hoping my experience was just a fluke. Our room was disgusting. Absolutely disgusting. The front desk was rude. An example was when I called and asked about getting chairs for the beach if we didn’t have a palapa reservation, she told me to go to the gift shop and buy a chair and sit wherever I wanted. I also got such a hard time getting towels for the room while ours were in the laundry that I had to dry my kids with kitchen towels. Very rude. Most of the employees were super friendly but I encountered too many rude ones at the “at your service” department. We found liquor bottles under our 4 year olds bed and he was coincidentally sick that day and when I raised my suspicions to housekeeping they said it’s my sons fault for drinking them (if he even did) but HES 4 years old!!! When I spoke to management about all my issues they basically ignored me. Housekeeping did come right away to clean the room but the manager promised to follow up with the other issues and never did. I went to the front desk and was ignored. I checked out without any kind of resolution. I don’t want a refund or to be comped or anything. I wanted someone to acknowledge there were issues and simply apologize for how we were treated. Wasn’t asking a lot.

Friendliest place I have ever been. Great beaches. Marriott accommodations were spacious, a d clean. Many fun activities on the island. Everyone speaks English. Aruba offers something for everyone. I plan on going again next year and I can’t wait!

The Lazy River was a great way to relax and spend time in the sun without feeling overheated. I recommend using lots of waterproof sunscreen before sunbathing, swimming, or floating around the lazy river. Our 2 bedroom unit in the Lighthouse Tower was nicely appointed with plenty of dishes for breakfast & snacks. It had 2 balconies and a side ocean view.

The resort is nice, updated and clean. The location is in a good spot. The lazy river is great once it clears out late in the day, but my review is about Giordano in security. My husband sat his iPad down on an unmanned counter in the lobby of our building and left it when we loaded up for the airport. We did not realize it until after going through security and the first part of customs, so they would not let him leave the airport to get it. He contacted the resort and Giordano went out of his way to go find it immediately and made sure it got back to us before we left Aruba. All of the staff was friendly, but Giordano is a standout employee for the Marriott company. I wish I had colleagues that cared as much as he does.

Pros - Staff is very attentive and friendly - Rooms are clean and on the larger side - Jane & staff at the front desk were very considerate and went above and beyond from the time we checked in till when we checked out. - There are plenty of pool chairs but plan to get down there no later than 730 am to snag the ones you want. We went down between 715/720 and were able to snag 4. They weren’t on the first row at the pool but plenty close. - The Palopas are a cool addition to the resort and provide a ton of shade on the beach. Make sure to login 530pm the night before you want them to get a decent one. - Easy beach access - [ ] Pool and lazy river is open until 10 pm. Cons - While we visited it was the “off” season and the pool/swim up bar was being worked on. Slightly disappointing because that’s always a highlight on vacation. I think this increased how packed the pool area was by 8am to claim chairs. - The Palopas do cost extra ($10-$15 per day). I think this encourages people to use and not save but it was only slightly annoying. Tips - Make sure to bring your own floats (and an extra or 3 extra in our case). We had one pop and two tear so having backups felt silly but we ended up using them all. There are air stations there to fill them up. - Also, I have no idea where you get them but a lot of people had float anchors for the ocean and it was genius. Wish we would have done that because the current / wind can be strong. - Bring extra laundry detergent - we brought tide pods and were able to do a quick load each night. - Superfoods delivers for free ! We stopped on the way in, but they do deliver to the Surf Club for free (and you can arrange a time). - Bring a small cooler, you can BYOB beer but with the heat it gets warm fast. - You really can drink the sink water there and it’s better than what we have in the US. I would bring a water bottle and a separate “beverage” cup as well. Our two bedroom has a dishwasher which was nice. - [We did not rent a car, most taxi rides are $10-15 each way and it was more cost efficient for us to do this. Its easy to catch a cab in front of the resort (there is a line and the bellmen grab for you) and then when you’re in town, easiest spot is going to be in front of another hotel.

We've stayed in many different Marriott Time shares over the years and sadly this one did not rank high in comparison. The good news is that we were not harassed by time share sales people which was nice. Our 3 bedroom unit was clean and the beds were very comfortable however the furniture and decor were a bit dated and the kitchen was not stocked well with just the basic dishes and 1 small frying pan. Not a huge thing, but a slight inconvenience. Now for the bad, upon check in, we discovered to our surprise that the pool and swim up bar were closed for construction. It was extremely hot and humid so we looked forward to getting in the lazy river as an alternative but unfortunately the Marriott has a rule that prohibits anyone in the lazy river without a flotation device. The problem is that the Marriott does NOT provide floatation devices, so unless you brought your own, you were forced to buy one from the overpriced gift shop or take a $30 cab ride to a grocery store to purchase one, Unbelievable!

Hotel okay. Cleaning done only once a week which can be rough with the sand. Staff very friendly though. However don't go thinking you can easily relax by the pool. Guests put reserved badges on their chairs at 6 in the morning and then leave for most of the day booking all lounges. This makes it impossible to relax by the pool. You shouldn't have to get up at 5 on vacation to get a lounge nor should you not be able to relax by the pool. Wouldn't book this place again! Lost two days of relaxing.

I am a Surf Club owner and have been coming here for almost 20 years. My husband and I vacation here annually and bring friends and family. We have loved it! This year at the beach while swimming, all 3 bags at our palapa were ransacked. Two iPhones, 1 credit card, and cash were stolen from our bags. It has been two days since reporting this theft to security and the police. No word from management as yet, they seem to be indifferent. Why are there no warning signs at the Surf Club beach? I don’t feel safe here anymore!

I love my timeshare. Always great weather, friendly folks, activities. I always have things to do, activities to attend. Easy walk to great places to eat. Easy walk to the Marriott or the Ritz. Awesome sushi at Marriott hotel. Great spa at the Ritz.

My wife and I stayed at the Marriott Surf club for a week. The facilities were great and the room we had was clean and spacious. The only negative we had, I went down to the pool at 6:00wm to get a chair by the pool and most of the chairs were already taken. A special shoutout to Jasmin Maduro a manager at the hotel who helped me out, she went above and beyond.

This was our second time vacationing at the resort, with the previous time being 17 years ago. The resort is still in good shape, is clean and the pool area was great for the kids. The lazy river is very relaxing, but the main pool with the swim-up bar was so cloudy, we could barely see our feet. That pool had empty drink cups littered around the perimeter. If you want to secure chairs around the pool, you better go down before 6:00 am. The chair situation is out of control and I don't think people want to get up when its dark outside just to get chairs. The pool area is very crowded and the beach is just okay. There are way better beaches around the island. The ocean water lacks that Caribbean blue, that other islands possess. The food at the resort was good, but the service as with the entire island of Aruba was painfully slow. However, the staff was very polite and helpful, they just move to a much slower pace than most are accustomed to. One of the elevators remained out of service from Friday until Monday, causing some to walk the stairs. I understand that the resort is a timeshare, but having housekeeping only one time for a week is ridiculous. I am on vacation and should not have to bring my garbage to the trash chute or call for toilet paper and towels everyday. The one day housekeeping did clean our room, we came back from the pool and she is cleaning the room at 5:00 pm, when everyone wanted to shower for dinner. I politely asked her to leave at 5:30 pm and she wasn't yet finished. You would think that the room would be cleaned at a time when the guests would be at the pool or beach. We reserved an ocean view room and were given a room with a view of a parking lot, air conditioned units and a roof. The gym is really good, but if you go in the morning you need to pack your patience, because it is very crowded. All in all, the resort had many good things and many bad things, just think there are better options in Aruba for a better vacation!