Palau Green Village

Unterkunft sehr schön und ruhig. Ca. 15 min vom Hafen weg. Kochgelegenheit vorhanden, speziell gut auch für Familien mit Kindern. Aber: Beschreibung von Trip.com falsch. Depot 100 Euro, muss bar hinterlegt werden. Frühstück-Buffet für 3.50 Euro keines. Kann aber im Cafe genossen werden. Günstigte Variante 7 Euro. Kleines Abendessen im Café möglich, freundliche Bedienung.

We spent a week at Palau Green Village as a family with one 4-year-old. We loved the location of this residence and the overall ambience. The sand/pebbles beach was just a 2 minute walk through a cute pine forest away. Also, the residence has a nice café/bar with excellent drinks (we got a Sardinian style Gin Tonic with herbs- it was amazing!) and the staff was very friendly and helpful. The pool was in the center of our apartment complex.The apartment itself is well-equipped and it was clean. However, (and this is why I give 4 stars), we found the communication of what was expected of guests should be improved. A couple of things: 1.) we booked through a third party which had some information differently than their policy. For instance, we were told check-out is at 10 AM but when we arrived they told us check out is at 9 am. Also, certain fees were not disclosed to us ahead of time. We needed to give a 100€ security deposit in cash only. It’s the hotel’s responsibility to regularly update their website and partner information to make sure the information is accurate. It seemed a bit sketchy at first. 2.) There is a hefty cleaning fee of $80, yet we were not told that we had to bring out our own trash at departure, let alone where to dispose it. Also, the kitchenette is not included in the cleaning fee. If the kitchenette seems dirty, they will take $50 from your security deposit. 3.) check-out is at 9 am sharp- but the reception does not open till 9 am (in our case it opened at 9:15 am. You need to be there to receive your security deposit back, so we couldn’t just leave the key in a key box. 4.) reception/café hours: the reception hours fit the overall Italian way of life, that is, they were closed between 1-4 pm, leaving their hours to 9am to 1 pm and 4pm to 8 pm. This is a bit tricky for travelers, especially since most flights from Olbia arrive in the early afternoon or late in the evening.

We stayed 6 days in Palau, a great place to visit all Gallura and Islands of Maddalena. Welcome and amenities were great in Green Village. one downside : poor sound insulation and heat pumps used all night by neighbours just behind our wall bed ( worse than sleeping with a fridge !)