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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.7
Layanan4.7
Kebersihan4.7
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Semua ulasan(51)
Ulasan positif(45)
Ulasan dengan foto/video(3)
Tamu
Suite Premium King
Menginap di Sep 2024
Pasangan
11 ulasan
4.2/5
Luar Biasa
Diposting pada 28 Okt 2024
The hotel is very new, everything is in a very good condition and we liked the concept that it’s not a standard Hilton. You can feel that the service routines are not at the level as it should be, but the staff were always friendly a helpful.
Terjemahkan
Yasuo Tsutsui
Deluxe King Room
Menginap di Mar 2024
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 18 Apr 2024
Great place to stay if you are visiting Yala National Park. Very new and well maintained facilities with the team of professional warmly welcomes you.
Terjemahkan
Tanggapan dari Properti: Dear Yasuo, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our facilities and warm hospitality. It’s great to know we could be a part of your Yala National Park experience. We look forward to welcoming you back for another visit in the future!Best Regards,Vino
Tamu
Deluxe King Room
Menginap di Jun 2024
Keluarga
11 ulasan
5.0/5
Fantastis
Diposting pada 26 Jul 2024
很贊,環境和服務都很好,時間不夠不然可以多住幾晚
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you very much for your kind words! We're delighted to hear that you enjoyed the environment and our service. We hope to have the pleasure of welcoming you back for a longer stay next time. Safe travels, and we look forward to seeing you again soon!Best Regards,Vino
Darren Wu
Deluxe King Room
Menginap di Jul 2024
Keluarga
54 ulasan
5.0/5
Fantastis
Diposting pada 19 Agt 2024
房間很大很好!
服务也OK!
菜品料理一般!螃蟹不新鮮,水果也不新鮮!
Terjemahkan
Tanggapan dari Properti: Dear Darren,Thank you for your feedback! We're glad to hear that you found the room spacious and that the service met your expectations. However, we're sorry to learn that the quality of the food, particularly the crab and fruit, did not meet your satisfaction. We will address this with our culinary team to ensure improvements are made. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better dining experience during your next stay.Best Regards,Vino
Shenzhubaobaokaixinyou
Deluxe King Room
Menginap di Sep 2024
Bepergian dengan teman
6 ulasan
5.0/5
Fantastis
Diposting pada 29 Okt 2024
服務太好啦!!就是餐費太貴了
Terjemahkan
Tamu
Menginap di Des 2024
Lainnya
5.0/5
Fantastis
Diposting pada 17 Jan 2025
This is the most delightful hotel. The staff are all super, welcoming and helpful. The rooms are amazing high tech environments within the jungle itself. The quality of the bedrooms and the magnificent shower are second to none. This is a fantastic base for safari tours around the park. The food is excellent and the ambiance splendid. A special mention must go to our room attendant Sachin who couldn’t do enough to make us welcome. Highly recommended.
Terjemahkan
Tamu
Menginap di Des 2024
Lainnya
5.0/5
Fantastis
Diposting pada 15 Jan 2025
Hilton Yala is one of the coziest hotel we experienced in Sri Lanka. Staff were amazingly helpful and knowledgeable. Specially Nisansala and Bhasuru were very friendly and helpful. Even other staff too. Specially buggy drivers were always on time. Food was really up-to the standard. Highly recommended for the people who seeks peaceful environment.Love you guys 👍👏
Terjemahkan
Tamu
Menginap di Des 2024
Lainnya
5.0/5
Fantastis
Diposting pada 12 Jan 2025
It was a great experience at Yala resort in Dec, we came there with my family, for 2 days but we extended another day after having very nice hospitality & the experience we had. It was a nice location to rest for sure, very calm & quite, nice food from Chef.. Jerome, very good combination & also very innovative in serving with much taste food. Chathuranga from Bakery side & also all restaurant staff. It was amazing when we connect for booking then to check-in front office, Vino was our contact supported very much. Very good person, Yala resort will benefit with him having, even Nisansala. Thank you Vino all support. All the Teams, from Buggy, House keeping it was really nice the way they treated during our stay. Very well aligned, it’s very nice to see a hotel from Sri Lanka with such a nice environment. Also, to comment on the safari we had, from Ashka & Our ranger, .. It’s also very well organised & had very good time. Finally, we wanted to say big Thank you & lots of appreciation to Ms Gitanjali-General Manager at Resort where she gives the Leadership to the Team to align such an extraordinary way to treat to customers. It’s all about leadership & it’s alignment towards from executives to all Buggy team to House keeping to all cleaning staff are well aligned to one objective as we experience. It’s amazing experience. Thank you for all your good work, Pls… Pls do continue this good work as to align & to attract more tourist there to SL as this is very needed as at today. Great experience, Big Thank you Hilton Yala resort-Sri lanka..
Terjemahkan
Tamu
Menginap di Des 2024
Lainnya
5.0/5
Fantastis
Diposting pada 11 Jan 2025
This is our second stay at the property. Clearly one of the best resorts in Sri Lanka the only one of a kind high end resort attached to an international brand like Hilton. This is a beautifully designed high end property located in the YALA national park buffer zone. Staff were very friendly and accommodating. In this resort the executive chef Tissera had a carefully crafted menu which appealed to our palate whilst retaining the identity of Sri Lankan food. He and the sous chef Majid were very gracious to source lake prawns as it was my desire to eat this dish before leaving the island and they went over and beyond to source it for us. NO was not in the vocabulary at this hotel and chef Tissera was no exception. It is nice to see more Hilton properties pop in the island.A special mention about the GM Githanjalee who personally intervened to ensure we had a pleasant stay. Special mention of Indika who was extremely pleasant and went over beyond to accommodate us. Overall an excellent stay with pleasant memories and will look forward to our next visit.
Terjemahkan
Tamu
Menginap di Des 2024
Lainnya
5.0/5
Fantastis
Diposting pada 11 Jan 2025
Me, my wife snd lur Two kids (7 and 10 year old) had the priveledge to spend our christmas holliday at this amazing hotel. we were impressed by the quality of the resort from the moment we came through the doorsteps. the food was amazing, the pool was absolute stunning, and all the personell realy gave an effort to take care of you. they eaven had arranged for santa clause to come during christmas eave dinner, and gave alle the kids pressents. we had the morning safari, and our ranger told us everything we wanted to know. they had also arranged for ticket inside the park, so we did not have to wait in line like all others who had only booked standard safari trip by themself. and the line was loong! Was also funn for all of us to see the monkey’s sitting in the tree’s just outside the deck on our room. The rooms at the hotel is among the top level i have been to. the feeling of luxury and calm athmosphere is realy impressive at this resort. thank you Hilton Yala to give us a momorable christmas at your resort
Terjemahkan
Tamu
Menginap di Des 2024
Lainnya
5.0/5
Fantastis
Diposting pada 8 Jan 2025
Excellent spot! They have a great staff and service, nice rooms and pool, the food was outstanding, and we really appreciated the knowledgeable and thoughtful Rangers they have integrated with their team. Thanks to all the Hilton Yala team!
Terjemahkan
Tamu
Menginap di Des 2024
Lainnya
5.0/5
Fantastis
Diposting pada 7 Jan 2025
Even though it's a Hilton, it's more of a boutique experience. The staff are amazing where they have a lot of one on one interactions with the guests. The room was amazing and clean. Food was delicious and they ask you if you have any restrictions from check in.
Terjemahkan
Tamu
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 30 Des 2024
Kudos to Ms Gitanjali and team for running this place as a superlative property offering best-in-class experiences.... for those seeking tranquillity after a year of buzzing around, swimming against the current; helping to connect with their purpose and maker. While embarking on unexplored nature trails i think many just pressed reboot on their own life's path. Our diverse family 7+ Teen Working parents....all had impactful experiences. We will come back again especially to see the little puppies and relive the culinary delights.
Terjemahkan
Tamu
Menginap di Nov 2024
Lainnya
5.0/5
Fantastis
Diposting pada 24 Des 2024
Our stay was excellent. Customer service had been outstanding. Nisansala, Kesha and Eranga had been really nice and friendly including the staff in the restaurant. The room and pool was amazing. Enjoyed the two nights to the fullest. Will visit again next time.
Terjemahkan
Tamu
Menginap di Nov 2024
Pasangan
5.0/5
Fantastis
Diposting pada 22 Des 2024
My husband and I visited The Hilton for a much needed nature escape for a week. We can’t properly express our immense gratitude for the Yala Resort team and the incredible treatment that made our trip spectacular. I’m a very detailed planner, and had no idea how absolutely inclusive and five star this property was until we arrived. The check in process was so breezy with a gorgeous upgraded villa, and the staff gave us such a warm welcome overseen by an obvious pro, Vino, the front desk manager. Asela always had a buggy ready to take us to our room and always ensured we were having whatever we needed for our stay - his smile was infectious! Our villa had a private pool in the jungle with the ocean in the background and had every thoughtful amenity you could imagine. The property is only a year old so it is perfectly clean and divine. Beautiful lighting, makeup mirrors, a deep soaking tub, a pillow menu for whatever your needs require, umbrellas, and technology for anything you need. Cushy towels, nice robes, slippers, flip flops, bath salts, and the most expensive and technologically advanced toilet I’ve ever seen. Our housekeeping staff, Tharidu and Kasun were genuinely wanting to ensure we had everything we needed everyday and kept our room spotless and comfy all day long. The property is also plastic free which we absolutely loved and respected. Even the room keys are wood and they are leading the way with sustainability efforts. The resort pool is gorgeous and plenty of room for privacy, especially since there’s only 42 rooms here. Very exclusive vibe and personalized service. We pre booked 6 days worth of safaris and were lucky enough to be with our expert guide, Pazindu, and safari driving expert, Thushara every day. Getting to know these guys and know we were in good hands made us feel safe and excited to learn about Sri Lankan culture nature every day. It was really important to us to respect nature and the environment instead of the normal side of the road guys racing through the park to get a good look at whatever was there. These guys took us to remote areas, found us beautiful birds, rare sightings, elephants, leopards, and jackals and ensured we even picked up local spot experts who knew even more- to share facts, conservation work, and migration patterns of the birds that they were thrilled to see alongside us. Instead of a driver just taking you for a ride - you have a driver and a personal guide sitting with you to spot animals and take pictures for you so you can just enjoy the experience and live in the moment. They had rain jackets, coconut water, more snacks than you could ever need, and bincoulars - you literally don’t need to bring anything. We did a beach walk, dune walk, Block 1, 5, 6, Bundala Park, and Sithulpawwa. All so beautiful and different ways to see and experience culture and nature. The icing on the cake was Chef Jerome and his staff in the kitchen. Some of the absolute best food we’ve had in years. Beauti