Hotel Granvia Osaka-Jr Hotel Group

Ulasan Hotel Granvia Osaka-Jr Hotel Group

Hotel Granvia Osaka-Jr Hotel Group

3 Chome-1-1 Umeda, Kita Ward, Osaka City, Osaka Prefecture, 530-0001, JapanLihat Detail Hotel
Hotel Granvia Osaka-Jr Hotel Group
Hotel Granvia Osaka-Jr Hotel GroupHotel Granvia Osaka-Jr Hotel GroupHotel Granvia Osaka-Jr Hotel Group
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Ulasan Tamu tentang Hotel Granvia Osaka-Jr Hotel Group

9.1/10
Great
3009 ulasan
Ulasan terverifikasi
Location9.3
Amenities8.8
Service9.2
Cleanliness9.2
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All reviews(3009)
Positive reviews(2943)
Reviews with photos/video(681)
Easy to get around(600)
Near shopping area(527)
Convenient for shopping(514)
Delicious breakfast(97)
Would stay again(94)
Loved the night views(23)
Luggage delivery service(19)
Negative reviews(66)
DRYOLO
[Standard floor] Casual twin, non-smoking, inside/no view
Check-in Mar 2025
Couples
17 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2025
Room pretty decent Toilet is small and bath tub pretty small Breakfast is good Just take afew Bustop to see Cherry Blossom
Anonymous User
[Standard floor] Standard twin non-smoking
Check-in Mar 2025
Family
11 ulasan
9.0/10
Great
Diposting pada 22 Apr 2025
Excellent location. Right above Osaka JR station and Daimaru department store. Plenty of good restaurants nearby. The room is spacious in Japan standard. No problem to accommodate two opened 28" luggage. The unblocked city view from room is nice. Wish to have self service laundry facilities in hotel.
Tanggapan dari Properti: Dear GuestThank you very much for choosing to stay at Hotel Granvia Osaka.We are honored to hear your compliments.Our hotel boasts a prime location directly connected to JR Osaka Station, making it highly convenient for both sightseeing and business travel. Shin-Osaka Station, where the Shinkansen departs and arrives, is just about a 5-minute ride by JR, and both Kansai International Airport and Osaka International Airport are easily accessible, ensuring smooth and hassle-free transportation.We would also like to express our gratitude for your valuable opinions.We value the opinions and impressions of our customers, and we would like to make use of them in future hotel development.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Sincerely yours,Hotel Manager
Tsui Crystal
[Standard floor] Standard double non-smoking
Check-in Mar 2025
Family
9 ulasan
10.0/10
Outstanding
Diposting pada 29 Apr 2025
Very convenient, right above Daimaru Umeda. And Osaka station is just next to the hotel.
Ko Leng Ping
[Standard floor] Studio twin room non-smoking
Check-in Feb 2025
Travel with friends
4 ulasan
8.5/10
Very Good
Diposting pada 28 Mar 2025
Great location next to Osaka station and the airport limousine bus station is just minutes away
Tanggapan dari Properti: Dear Ko Leng PingThank you very much for staying at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.Our hotel is directly connected to JR Osaka Station, and it takes only five minutes by JR to reach Shin-Osaka Station, where the Shinkansen operates, providing excellent access to major areas in the Kansai region. Additionally, guests can smoothly travel to both Kansai International Airport and Osaka International Airport, making our hotel a highly rated choice for both sightseeing and business.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
Guest User
[Standard floor] Standard twin non-smoking
Check-in Des 2024
Couples
3 ulasan
9.5/10
Amazing
Diposting pada 24 Jan 2025
I would love to have cotton pads in the toilet. Other than that, all is great!
6/11
Tanggapan dari Properti: Dear GuestThank you very much for choosing to stay at Hotel Granvia Osaka again.We are very happy to know that you had a good experience at our hotel.We would also like to thank you for your valuable feedback.We value the opinions and impressions of our customers, and we would like to make use of them in future hotel development.We hope to see you again in the very near future.Sincerely yours,Hotel Manager
Monielle
[Standard floor] Standard twin non-smoking
Check-in Nov 2024
Couples
13 ulasan
10.0/10
Outstanding
Diposting pada 18 Des 2024
This hotel is clean and connected to Daimaru Mall where we could visit the pokemon Centre and Nintendo shop. Many food options are nearby and the metro station is connected too - can walk to Osaka station. We could also walk to Umeda sky building.
Tanggapan dari Properti: Dear MonielleThank you for choosing to stay at Hotel Granvia Osaka.We are very pleased to receive the words of compliment about our location and cleanliness.As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara.We will continue to strive to provide the best services that will satisfy our customers, without taking advantage of our location and the convenience of the direct connection to the station.We look forward to welcoming you here again soon.Best regards,Hotel Manager
Guest User
[Standard floor] Standard double non-smoking
Check-in Mar 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 21 Apr 2025
Located steps away from major attractions, yet peacefully quiet. The entire property is immaculate, with housekeeping maintaining perfection daily. Ideal for travelers who value convenience and hygiene. Highly recommend!
Tanggapan dari Properti: Dear GuestThank you very much for choosing to stay at Hotel Granvia Osaka.We are very pleased to receive the words of compliment about our location.Our hotel boasts an excellent location directly connected to JR Osaka Station, offering great convenience for access to the Shinkansen and airports, making it an ideal choice for both sightseeing and business trips. Guests can enter the hotel directly from the station, allowing for a seamless transition even on rainy days. This also makes it a comfortable and convenient option for those traveling with heavy luggage. Additionally, Universal Studios Japan is only about an 11-minute train ride away, making it a perfect base for your outings.We will continue to stay close to our customers' hearts and strive to create an irreplaceable sense of comfort, ensuring that each and every one of us provides the highest level of hospitality.We look forward to welcoming you here again soon.Best regards,Hotel Manager
Hui
[Standard floor] Casual double, non-smoking, inside/no view
Check-in Sep 2024
Family
6 ulasan
10.0/10
Outstanding
Diposting pada 14 Nov 2024
Great location! JR station is just downstairs! Lots of big shopping centre and food choice! Daimaru is at the front of hotel. Definitely will visit again!
Tanggapan dari Properti: Dear HuiThank you very much for staying at Hotel Granvia Osaka.We are very pleased to hear your compliments about our location.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
Guest User
[Standard floor] Standard twin non-smoking
Check-in Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 13 Apr 2025
We enjoyed our stay in the Osaka Granvia hotel. Staff service and food were excellent. The location was centralized and convenient. We would definitely stay here again.
Tanggapan dari Properti: Dear Guest Thank you very much for staying at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.It is a great pleasure for us to receive your words: "Will book this hotel when coming back to Osaka".To ensure our guests have a comfortable stay, we diligently maintain the cleanliness and management of our facilities while providing attentive service.In addition to our prime location with direct access to JR Osaka Station, our hotel offers a variety of amenities and services for a pleasant stay, including the luxurious Granvia Floor and a breakfast buffet featuring both Japanese and Western cuisine.We hope you will enjoy these offerings during your next stay with us.We will continue to strive to be better and welcoming you back in the very near future.Best regards,Hotel Manager
Guest User
[Executive floor] Granvia floor - Moderate double, non-smoking
Check-in Mar 2025
Couples
8 ulasan
8.0/10
Very Good
Diposting pada 10 Apr 2025
Good locations for shopping and food. Easy access by train and buses to other parts of Osaka/nearby prefectures.
Tanggapan dari Properti: Dear GuestThank you for choosing to stay at Hotel Granvia Osaka.We are very pleased to hear that you were satisfied with our location. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara.We will continue to strive to provide the best services that will satisfy our customers, without taking advantage of our location and the convenience of the direct connection to the station.We look forward to welcoming you here again soon.Best regards,Hotel Manager
Wayne Tay Yong Sheng
[Standard floor] Casual twin, non-smoking, inside/no view
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 8 Apr 2025
Check in was fast. Hotel staffs were friendly . Hotel located at Osaka station once exit the gantry.
Tanggapan dari Properti: Dear Wayne Tay Yong ShengThank you very much for choosing to stay at Hotel Granvia Osaka.We are very pleased to hear your compliments about our location and staff.The staff at Hotel Granvia Osaka uphold the motto of "a warm smile," "thoughtful hospitality," and "professional service," striving to provide all guests with a comfortable and heartwarming stay. Additionally, multilingual staff members are available to assist international guests, ensuring a pleasant and worry-free experience during their stay.Our staff will continue to make every effort to provide you with services that will make your stay in Osaka more comfortable and relaxing next time.We look forward to seeing you again soon.Best regards,Hotel Manager
Guest User
[Standard floor] Studio twin room non-smoking
Check-in Feb 2025
Business travelers
1 ulasan
8.0/10
Very Good
Diposting pada 3 Apr 2025
had a wonderful stay at this hotel, and I’d like to give special recognition to Don, the manager at the lobby. His fluent English is truly exceptional, especially in Japan, and it made our experience so much smoother. Despite having only been at the hotel for two weeks, he provided incredibly thoughtful service, helping us navigate both the hotel and the surrounding area with great care. His warm and welcoming attitude made us feel right at home. We feel very lucky to have met him and will definitely choose this hotel again for our next visit!
Tanggapan dari Properti: Dear GuestThank you for your recent stay with us at Hotel Granvia Osaka.It is a great pleasure for us to receive your words: "will definitely choose this hotel again for our next visit".The staff at Hotel Granvia Osaka uphold the motto of "a warm smile," "thoughtful hospitality," and "professional service," striving to provide all guests with a comfortable and heartwarming stay. Additionally, multilingual staff members are available to assist international guests, ensuring a pleasant and worry-free experience during their stay.We will strive to provide better services, and look forward to welcoming you back here very soon.Best regards,Hotel Manager
Guest User
[Standard floor] Studio twin room non-smoking
Check-in Agt 2024
Couples
5 ulasan
9.0/10
Great
Diposting pada 6 Des 2024
This hotel is good location near the JR station. Very convenience to all the landmarks. Staff is friendly. Next time to go to Osaka, I must stay here again.
Tanggapan dari Properti: Dear GuestThank you for your recent stay with us at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.It is a great pleasure for us to receive your words: "Next time to go to Osaka, I must stay here again".We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
dunhk
[Standard floor] Standard double non-smoking
Check-in Feb 2025
Business travelers
18 ulasan
10.0/10
Outstanding
Diposting pada 26 Mar 2025
Location is perfect! The staff is polite and helpful. Though the room is a little bit old but it is clean and quiet.
Tanggapan dari Properti: Dear dunhkThank you very much for staying at Hotel Granvia Osaka.We are very pleased to hear that you were satisfied with our location and staff service.The staff at Hotel Granvia Osaka uphold the motto of "a warm smile," "thoughtful hospitality," and "professional service," striving to provide all guests with a comfortable and heartwarming stay. Additionally, within walking distance are major shopping malls such as Grand Front Osaka, LUCUA Osaka, and Daimaru Umeda, offering a perfect environment for shopping and dining.We would also like to express our gratitude for your valuable opinion.We will continue to strive for better hotel service based on the valuable feedback we receive from our guests and appreciate your ongoing support.We look forward to welcoming you back here very soon.Sincerely yours,Hotel Manager
AndrewSG
[Standard floor] Standard double non-smoking
Check-in Mar 2025
Couples
8 ulasan
10.0/10
Outstanding
Diposting pada 7 Apr 2025
Great location. Hotel staff provided great service and hospitality. Will stay there again.
Tanggapan dari Properti: Dear AndrewSGThank you very much for choosing to stay at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.It is a great pleasure for us to receive your words: "Will stay there again".Our hotel is conveniently located with direct access to JR Osaka Station, making it an ideal choice for both sightseeing and business. We also offer high-quality guest rooms, a variety of restaurants, and extensive in-house facilities to ensure a comfortable stay for all our guests.We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager