Nice property, good location and well maintained but the worst service ever, from reception, bar and restaurant service, except 2 waiters (Rosario and a blond lady). the rest was incredible.. from the reception, no smile, never good morning, good day or any attention.. a total lack of management .. nobody responsible except tow persons who looked like the owners.. they were always present but no contact at all with their guests except local people.. I have worked in the Hospitality business during 32 years, but never saw that.. in what is suppose to be a 4 stars Hotel.. Concerning the outlet itself, nice rooms, nice view, very nice renovated SPa and Pool and food was OK.. Buffet breakfast perfect.. Really all to do with service.. nothing more for the product itself.. even if we were in the old style bedrooms which were very confortable.. renovation program in process for the last ones as we were informed.. To precise that we had 5 rooms in total with friends.. and not only one.. To summarize, product OK, Pricing OK, but again really worst service ever..
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