Barceló Cappadocia

My only complaint was that the concierge service at the reception hasn’t quite settled yet. It’s a new hotel, its facilities, rooms, etc. are in good condition. But we couldn’t get any help from the reception for renting a car, or a restaurant recommendation for dinner. They even had a hard time transferring the phone to room service… even if it wasn’t a problem, it was an amateurish, unpleasant moment. I think the staff had just arrived from out of town and there wasn’t a concierge infrastructure yet. I liked the location of the hotel. If you’re going for the “Cappadocia experience”, Ortahisar is a bit far from the other attractions in the city. And transportation is only possible with the village shuttles that don’t know when they’ll pass, or with your own vehicle. But as the name suggests, it’s actually a logical choice as it’s in the middle of everything and away from the chaos. * My only complaint was that the concierge service at the reception hasn’t quite settled yet. It’s a new hotel, and the facilities and rooms are in good condition. But we couldn’t get any real help from the front desk—neither with renting a car nor with restaurant recommendations. They even struggled to transfer a call to room service... Not a big deal, but it felt a bit unprofessional and took away from the experience. I guess the staff is also new to the area, and the concierge setup isn't fully in place yet. I did like the location of the hotel. If you're coming for the “Cappadocia experience,” Ortahisar is a bit away from the city's main attractions. The only way to get around is either by car or with local shuttle buses that don't really run on a clear schedule. But then again, as the name suggests, it's actually in the middle of everything—and staying away from the crowds can be a plus. So overall, it's a reasonable choice.

The staff was extremely nice and respectful. The hotel is very decent.

The location of the hotel was very good. It was very close to all other historical sites in Ürgüp and Göreme. They welcomed us very nicely and the staff was very attentive. The bathroom and facilities in the room we stayed in were at a high level. The breakfast place was very nice and had a very rich menu. Although it was paid, Turkish coffee was served at the lobby bar. It was a very kind gesture. The indoor pool, sauna and Turkish bath were very clean and sufficient. We were very pleased, I recommend it to everyone. It was the best hotel we have stayed in recently.

Wonderful hotel, new, with perfect cuisine, reasonable prices. Having read reviews and analyzed prices in hotels in other provinces, we chose this hotel. Ideal 5*. There is something to compare with, in Isparta we lived in the Hilton and it clearly does not deserve more than 3*. And in general, the best 5* in Turkey are only on the Anatolian coast. We thank the hotel staff for promptly resolving an emergency situation. I will not go into details, but a compliment in the form of a bottle of dry Cappadocian wine, a shelf of fruits and sweets saved the situation. We lived in a large two-story luxury suite. The spa area is a separate song. As if everything was just for you ❤️ The lowest price for this hotel was only here. It was nice to save 15,000 rubles in two days. In general, as an eternal tourist who loves comfort and quality, I recommend

Great hotel