Cheuk Iu
1 Mei 2025
We enjoyed our stay at Hilton Garden Inn very much. It was one of the best decisions we made during our trip, to change our reservation from another hotel to this one.
The hotel is chic and clean. All staff are friendly and helpful. We arrived earlier than our check-in time that day and the front desk staff helped us store our luggage. The process is systematic, with luggage tags and tickets for us to claim them back easily and quickly after we returned the hotel from Universal Studios. There is also shuttle bus services available to Universal Studio, which is very convenient. Even if you miss the bus, the hotel is at close proximity to the theme park, about a 5-min drive only.
We enjoyed the whirl pool very much. There are clean towels at the pool, and there’s no need to bring towels from your room.
The tiki bar and camp fire pit look lovely, but we hope there are more seats, since it’s packed with people every time we wanted to get a drink.
Service wad very efficient. We encountered toilet blockage during our stay, and we called the front desk for help. Support arrived and solved our issue swiftly.
100% will stay here again if I return to Orlando. I am already missing the cozy beds and spacious room.
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