Extended Stay America Suites - Orange County - Katella Ave

Second time staying at this hotel and it’s always a good choice. Wonderful to have a kitchenette so that I eat breakfast and dinner in hotel when I get back early from the hotel.

It was nice

Breakfast was a muffin and nutrigrain bar. There was a light blinking all night above the rock hard bed and pillows. The furniture was ancient. The TV was unuseable. The wifi was slow with an option to pay for faster standard speeds. It felt like a flop house.

The front desk gentleman was not friendly. I called and inquired about connecting to wifi. The front desk was not willing to help.

The rooms are not properly cleaned.They have the policy to clean the rooms once a week (only if you stay more than seven days). The bathroom and room carpets are worn out. Its very very limited breakfast (coffee, oats and muffins)

Decent location, with a movie theatre right next door. Nice staff. Floor in the room is filthy though, bring slippers or sandals…walking barefoot isn’t a great idea. No carpet, just hardwood. Service/maintenance people are relatively quick to fix any issues (our sink was clogged when we arrived, for instance, and light bulbs weren’t working…we got them fixed pretty quickly in the morning). Extended Stay is worth it over regular hotels due to the kitchen you get. Just ask for the supplies, and you’ll get them, although they may not have everything you need (cutting board was unavailable for example). I wish the pillows were a little more comfortable (thicker, firmer). TV is old so it’s difficult to hook up your laptop via HDMI and use the tv as a screen, as the connection isn’t exactly smooth. Overall, the kitchen option would bring me back but probably to a different location with more shopping options, walkability, and carpeted floors.

The staff was very nice and welcoming and it was easy to get parking and walking distance to the honda center

Waiting time to check in because nobody was at th desk for more than 10 minutes, room had not been clean prior our stay, full of dust, food particles on floor, hair on the toilet and sink, sink look dirty, mirrors were dirty, in few words, worst place ever! Never coming back.

Terrible!!! Do not stay here. Floors are sticky, hallway stinks, room stuffy, bathroom disgusting, kitchenette empty and filthy. Never again will come back here!