Guest User
March 14, 2025
Avoid This Hotel – Cockroach Infestation & Poor Hygiene! I recently stayed at Aparthotel Oceanus in Olhos D´Água, Albufeira, and my experience was absolutely unacceptable. Upon arrival, I immediately noticed cockroaches in my room. When I reported this to the reception, I received conflicting explanations – first, they claimed it was a rare incident, but later admitted that this specific room has a recurring cockroach infestation. • The next day, I found cockroach nymphs behind my bed, proving this was a long-term problem, not an isolated case. • On the third day, large cockroaches started entering through the ventilation system, making it clear that this is a widespread problem in the hotel’s infrastructure. • When I asked hotel staff and the manager when the last pest control treatment was done, none of them could provide an answer. • I was asking about refund every day from my first evening. At third day finally met manager of hotel who told that I already stayed there, so there will be no refund or apology - its my own fault and cockroaches is something what they cant control. Super sad - no sleep at all. All night stayed with lights on to check if my kid isnt sleeping with cokroach.