I had a very disappointing experience at Hotel D120. The staff were extremely rude and unhelpful, and they seemed more interested in charging extra fees for everything than providing good service. The spa, which was one of the main reasons I booked the hotel, was always fully booked, making it practically impossible to use. It was especially disappointing to deal with the receptionists, who were quite rude and dismissive. Overall, it was a frustrating stay, and I wouldn’t recommend this hotel to others.
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