Georgeta O
17 September 2024
Definitly NOT 5 stars! We stayed only 2 days and changed our hotel. ROOM: Our room was not properly clean (dirty fridge, dirty bathroom) and from pictures you can see zero maintenance. The mold was old... FOOD: Dinner was ok! Breakfast... low budget. ULTRA ALL INCLUSIVE: is about conveniance, right? Beach bar was operating only în the noon hours, so no beverages in the morning / afternoon. Only from the restaurant. No refills in the room the entire 7 days (told by another family there). Also, they told us: no toaleta paper, no fresh towels (just folded). POOL: Clean water. Dirty and old tables. BEACH: rocks... The travel agency told me: "Oh, sand, madame! " Nope... The șea entry is not smooth. The beach îs dirty, old and a place to collect / deposit garbage. RESTAURANT / BARS - not clean... :( VIEW: the hotel îs very close to the next one, you can see în eachother's room. INTERNET: the site is mentioning: "Free în all Common Areas". Is Free only în the loby. For all areas the fee în 5 euro/device. The electricity power went down 3 Times în 2 days, because (they said), the system can not support the cool air system. The local guide helped us to change the hotel and the last 5 days were truly Turcia Experience.
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