Bridge House Hotel, Leisure Club & Spa

This hotel was a wonderful find! The staff were incredibly friendly and helpful, always with a smile. My room was spacious, clean, and beautifully decorated, making for a very comfortable stay. The breakfast buffet was outstanding, offering a wide variety of delicious options. The location was also ideal, close to shops and restaurants. I highly recommend this hotel for anyone looking for a pleasant and enjoyable experience

Stayed at the Bridge House Hotel recently. What a beautiful hotel, not modern but a bit ‘oldey worldey’ with a beautiful staircase as you enter the lobby. Rooms were great and very spacious. Parking is just around the corner, very handy. You get a token to lift the barrier when you want to go out. The staff in every part of the hotel were just fabulous, so friendly from check-in (Josh was an absolute gem and couldn’t be more helpful) to the bar and restaurant. Emma one of the waitresses well we couldn’t say enough about her, she seemed to be in every part of the hotel and worked like a trojan but always with a smile on her face and always time to stop and chat. She was there late on the Saturday night and we met her again at breakfast early next morning when she said she was covering someone’s shift. It seems that breakfast on a Sunday is a full buffet hot & cold and you help yourself to everything whereas on the Monday morning we got a menu for the hot food which is preferable as it is never hot in a self-service buffet. We had afternoon tea which was delicious but have to say very expensive at €40 (without a glass of prosecco) as we have had afternoon tea in loads of hotels and even some 5 star hotels were not that expensive BUT we were given a glass on the house which was a lovely treat. The Afternoon Tea is in the lobby so a perfect place to people watch. We had a choice of eateries - the Balcone Italian or the Char Bistro bar. The Italian was just lovely, upstairs overlooking the lobby and the menu was great although not very Italian but it suited us perfectly. Despite booking the Char Bistro, as it was very busy we were told we would have to eat in the bar itself instead which, although the food was great, it was only okay in there as there was a lot of people coming back from a football match stopping in to have food and drinks so it wasn’t very relaxing with a lot of ‘traffic’. We had treatments in the Spa and they were fab as were our therapists (mine was Louise and she was excellent). The ‘changing rooms’ though could definitely do with a facelift as you were just behind a curtain with nowhere to put anything but there are lockers there. Also the relaxation room was lovely but right beside reception so quite noisy. Location wise there is a small shopping centre right across from the hotel and it was only 30 minutes from Birr Castle & Gardens which was well worth a visit. All in all a fabulous hotel and we will definitely return.

I had a disappointing experience today due to the conduct of a staff member named Carrie. When paying, I mentioned that the chips served with our meal were freezing cold and that we had waited over half an hour for our food. I politely requested a small discount to reflect these issues. Unfortunately, Carrie was unwilling to offer any form of resolution. She questioned whether we had even asked anyone about the delay, to which I explained that we did have to enquire about our order. Her attitude was dismissive and unprofessional—she answered back, made faces to a colleague, and appeared generally uninterested in handling the matter appropriately. She attributed the delay to the chicken I had ordered, and I simply pointed out that this should have been communicated at the time of ordering so customers know what to expect. Her response was unnecessarily confrontational. When I mentioned the cold chips, she replied, “You ate them all though,” pulling a face, to which I explained that I am nine months pregnant and had been waiting a long time. Earlier, when she cleared our plates and asked how everything was, I had mentioned the issue, and her only response was “ok,” with no follow-up or concern shown. When we raised it again while paying, she was called over, but again showed no willingness to address the situation. If a genuine problem arises, I do not believe Carrie is equipped to handle it appropriately based on her attitude and behaviour. That said, the rest of the staff were lovely—polite, helpful, and a credit to your establishment. You’re fortunate to have such pleasant team members representing your business. We spent over 50 euro here today which is a significant amount of money for pub grub in this climate.

Went to my nephews wedding here after Christmas and it is the most amazing venue. The food and service were top class and the Hotel was beautifully decorated. The Hotel pulled out all the stops and delivered an excellent meal and entertainment.

Our stay was pleasant and our room was adequate. Staff exceptionally nice in the Bridge House. Excellent breakfast with plenty of choice, however we had to make our own tea for breakfast the idea of breakfast service appears to have disappeared from hotels in general. The lock on the bathroom door was broken, we had to prop the window open with a book. The lighting in the bathroom very poor especially for putting on make-up. We had a meal in the bar which was very good but there was an odour from the carpets that permeated the bar. The hotel has become very shabby in places.

A really nice hotel. Couldn't fault it for its location, cleanliness or friendly staff. I had no issues with administration either. I would stay here again, however..... The evening 'entertainment' was dreadful. I know that it wasn't included in the price because it was free but even for free it was painful. Tullamore has a thriving nightlife and plenty of alternatives so maybe they don't try to compete but if you have hearing issues stay away. The band in the front bar I presume were middle aged men who were indulging a hobby. The volume was horrendous and we all had to move out. None of it was inspiring and the audience just sat there unmoved (with their hearing aids turned off no doubt). When we went to the foyer we found another amateur having a night out for himself on a guitar and an amplifier. It was too loud and out of tune. Again, the audience had an average age of 60+ and never reacted to the music on offer. Not a clap. Not a word. Perfectly understandable though. As they say, you get what you pay for. As we paid nothing for these acts we got nothing in return (except a headache and an early night). On the positive side you do not have to stay there for the 'entertainment' as you have all of Tullamore night life on your doorstep but apart from this gripe the hotel is lovely.