Ulasan DoubleTree by Hilton Chicago - Oak Brook

Nice hotel!

Wifi needs to improve drastically but everything else was great

This hotel was not up to typical Doubletree standards. My room door was propped open when I checked in. What???? Not safe! The elevators were excruciatingly slow and the walls were paper thin. I heard the couple in the next room arguing loudly followed by “making up” even more loudly. There are better choices nearby. I don’t plan to stay here again.

Love it and the location just doesn’t have microwaves in the rooms have to go to the ice room

Checking in: one person at the counter. Not a welcome not a smile. Just demanding” ID and credit card”from customers. You get the feeling that he just wants you out of his sight. Room is only cleaned every three days… and this only if you request it be done! Breakfast 16.50 US. Mediocre at best…… Carpets throughout hotel are disgustingly dirty.Automatic stairs are not on, ever. Phoned front desk to book taxi for airport next day, was left waiting and at the end I hung up.Had to arrange myself using internet. Asked to talk to manager since apparently “the company that I booked the hotel through” had not submitted a credit card”. The manager is as useless as the rest of the reception . All he kept saying was:” that company I never heard from”(Trip. Com) Would not stay here again even if it was for free!. Overall this hotel looks more than tired…..

Rooms beginning to date, carpet is questionable and the pool was inoperable

good！

周邊環境優美，商業配套完善。但是酒店服務一般，尤其是前台，問她要多一瓶水都不行。更奇葩的是不允許我們在大堂的會客區見客，説要我們預訂專門的會客室

房間很小，洗澡也不方便，整體來講性價比不高，好處是邊上有nortstorm購物中心

This is suppose to be a 3 star hotel with name brand reconition. I needed to change rooms, three different times. Each time the rooms got worst. The first room smelled distrubing, the next horrible obstructed view, lastly no security latch, paint peeling in shower etc.

Property needs some repairs and little restyling. Some common areas and corridors you could smell some mold and the paint in the bathroom ceiling was peeling off. Great area, quiet with great staff, but needs some restoration.

My family and I stayed here for spring break and had a great relaxing time, we will do this again

The front desk couldn't locate my reservation even though i had it on my phone right in front of them. They made me reserve another room. I love when you don't do anything wrong and have your affairs in order, yet, you are made to feel like you're the pain in the ass.

I asked for but never got breakfast coupons. Despite being part of package. The rooms heat was disconnected and the windows open when I arrived, it was fixed in 10 minutes! They also fixed the windows that turns out were stuck open. Later the heat was unbearable no matter what we set the thermostat to.