Hampton by Hilton Nuneaton

It’s New hotel , still have paint smell in the room.but other all things 5 star.neat clean , good location well behaved staff good breakfast.

We were visiting Crufts so stopped for a night here. My husband has travelled a lot for work and is a Hilton gold card member so this was a free stay on points. The hotel seems to be in a regeneration area and there are building sites and boarded up buildings around. It is also on a very busy main road. So - the good bits - plenty of parking, albeit for £12 per night and a bright open reception, when you could find the entrance. Which wasn't obvious at first. And the staff are just delightful. Polite, helpful and cheerful. Which is just as well as we were not entirely impressed with the rest of the hotel. On checking in, as gold card members we were offered a 'drink and a snack' free of charge. Tea and biscuits maybe, a gin and tonic and some nuts perhaps? Actually a choice between a tin of Pepsi or a bottle of water and either a packet of Skittles or a packet of Aero's. Not really our thing, but anyway. The room was very small. Bright and well lit - laminate floor with a rug under the bed (?) a sort of corner sofa (very hard) and just a dresser with kettle etc and nothing much else. Minimal hanging and no storage. But fine for an overnight. Hiltons have always had lovely, luxurious bathrooms. This one was small, very small. The only hooks and hanger in the shower itself (?). But adequate - or it would have been if we could have coaxed anything other than lukewarm water from the shower. As the room itself was very cold, a hot shower would have been welcome. The towels were fluffy at least. One of those rooms with a sealed window so you rely on the aircon. Which blew lukewarm. Nothing we could do would persuade it to warm up the room. The quilt on the bed was fairly thin - which usually doesn't matter in hotels, but with a lukewarm shower, lukewarm room and nothing much on the bed we clung together all night for warmth! It was a pretty hard bed and pretty uncomfortable pillows too. So we thought we might have a light supper downstairs - as encouraged by the receptionist. We don't eat meat. Most other things, but not meat. There really wasn't anything much and what there was was hugely expensive - particularly as we just knew it would be out the freezer and into the microwave. We chose a couple of toasted paninis. They arrived with a big smile from the waitress which was nice. They were very toasted paninis and had simply been plonked down on a plate - no salad, no garnish. Very, very toasted paninis full stop. For £9.99 each. After a very chilly and uncomfortable night's sleep and a lukewarm shower we tottered down to breakfast. The famous Hilton Breakfast. Well, there was a bit of cooked stuff and a bit of cold stuff and some breads various. The fresh fruit was either defrosted fruits of the forest or very elderly watermelon (which had reached the slimy stage). There was yoghurt and nuts and seeds and if you love waffles you could make your own. And the usual tea and coffee machines etc etc. Frankly, you'd do better at a greasy spoon. We r

Staff at check in were friendly and was fairly prompt. The reception was nice bight airy and clean (given it is a new hotel - approx. 6months). Parking was charged additional (approx. 20% of the room charge), which seemed a bit excessive and something that they should look at. The room was fairly compact but had everything you would need. From the large flat screen television, tea/coffee, safe, mini fridge, and iron/ironing board. Bathroom was also nice, clean and modern. The shower area was a nice size, although the shower pressure was a little low than used to. The bed was a large and comfortable. The Velcro at the ends of the curtains to prevent additional light entered was good and the black out curtains worked well. We wanted and got a quite room. Breakfast was fairly standard and you had what you would generally want. Hot/Cold drinks, cereal, cheese, hot selection etc. The tongs were all green which are usually used to indicate vegetarian dishes, so this was very unclear and should have not all been green servers. Overall pleasant and friendly and would be fine with staying here again.