Inspire08824554855
2 April 2025
Extremely Disappointing Experience at Hotel Aero Star by Star Group I strongly advise against staying at Hotel Aero Star by Star Group due to its appalling condition and uncooperative staff and management. Poor Hotel Condition The rooms were plagued by unpleasant odors, and the bedsheets and beds were filthy. The overall atmosphere felt like a seedy, run-down establishment, not a respectable hotel. Uncooperative Staff and Management The hotel staff and management showed a staggering lack of cooperation and customer care. Our concerns were met with indifference, and they failed to provide satisfactory service. MakeMyTrip (MMT) Refund Issues To make matters worse, MMT failed to refund our amount after we checked out early due to the hotel's poor condition. Despite booking three rooms for four nights, their refund process was slow and unresponsive. Conclusion In light of our disastrous stay, I caution potential guests against booking Hotel Aero Star by Star Group. The hotel's subpar conditions, uncooperative staff, and management's indifference make for a thoroughly unpleasant experience. MMT's inadequate refund process only adds to the disappointment. Avoid this hotel at all costs!
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