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Kebersihan4.8
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Tamu
Deluxe Garden-view Twin Room
Menginap di Nov 2024
Bepergian dengan teman
4 ulasan
5.0/5
Fantastis
Diposting pada 1 Jan 2025
I have been a global traveler and quite savvy in selecting good hotels:) Now I have to say that Intercontinental Hotels are my very favorite choice!
The hotel is tastefully decorated and the room is elegant, clean and comfortable w a sweeping view of Ningbo city and rivers. The staff members are extremely helpful, especially Leslie who graciously granted us the privilege to be upgraded to the executive lounge so we could enjoy some snacks while enjoying the spectacular views from the top/25th floor.
The famous breakfast buffet here is also amazing. We had a great time trying a huge variety of Chinese and Western foods, such as specialty foods from Ningbo and lots of green vegetables. Absolutely loving these!Intercontinental Hotels are highly recommended to people who would enjoy a luxurious and comfortable staying in China.
Terjemahkan
Tamu
Kamar Eksekutif Premier (Tempat tidur double)
Menginap di Jul 2024
Lainnya
1 ulasan
5.0/5
Fantastis
Diposting pada 1 Sep 2024
My stay at InterContinental Ningbo was fantastic, especially thanks to Angle Cheng's outstanding service. She made me feel at home with her friendly demeanor and went above and beyond to ensure my comfort. Highly recommend!
Terjemahkan
Tanggapan dari Properti: DearM28302****, Thank you for staying at InterContinental Ningbo and writing a wonderful review. I am glad that my colleague Angle's thoughtful and attentive service has left a deep impression on you. Every colleague will follow her example, carry out True Hospitality, think what guests think, and make them feel at home.Looking forward to your return and giving us the opportunity to create a fantastic experience for you once again.——Ellen Fan(General Manager)
Tamu
Deluxe Garden-view Double Room
Menginap di Apr 2024
Bisnis
1 ulasan
3.2/5
Diposting pada 22 Mei 2024
Bad impression on their coffee shop. Had breakfast yesterday and saw a lot of tables with used dishes piling up. Obviously guests had left but seems like no one is cleaning up. And the table I sat at has water stains all over it. Looked like whoever doing the cleaning did not not look and only got job half done.
Room I was in the A/C was not working properly. I told the front desk in the morning and asked them to fix it but when I came back in the evening, the A/C is still now working. The draining system in the bathroom sink did not work. I had water in the sink when I left the room in the morning and when I came back in the evening, the water in the sink is gone but I found out the drainage system is still not working. It shows whoever serviced the room did not have the heart to get the job done correctly.
One good thing to talk about is the hotel did offer me another room due to the A/C problem.
Looks like the management is not doing their job.
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,您好,請接受來自寧波洲際酒店的誠摯問候。感謝您抽出寶貴時間對本次入住點評,很抱歉本次入住給您造成不好的體驗。您提到的一系列問題,我已經與相關部門進行了進一步的核實。酒店也會在今後進行有針對性地整改,也希望您給酒店一次改進機會,下次讓我們有機會彌補,期待您的再次光臨~
Rehan Tarique
Premier Room - Lake-View (Double bed)
Menginap di Feb 2024
Bisnis
13 ulasan
5.0/5
Fantastis
Diposting pada 14 Mar 2024
Excellent service and restaurant manager very cooperative and serve good food during Ramadan
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,您好,請接受來自寧波洲際酒店的誠摯問候。感謝您對本次入住給予的認可和好評,我們將繼續保持優越的服務水準為賓客傳遞“真正的待客之道”,帶着您的肯定繼續前行,期待與您在下次旅途重逢,祝您生活愉快!
Tamu
Deluxe Lake-view Queen Room
Menginap di Okt 2024
Bisnis
4 ulasan
4.0/5
Luar Biasa
Diposting pada 26 Nov 2024
Helpful stuff and free upgrade
Terjemahkan
Tamu
Premier Room - Lake-View (Double bed)
Menginap di Okt 2023
Sendiri
9 ulasan
4.7/5
Menakjubkan
Diposting pada 26 Nov 2023
It is a fantastic hotel. The staff was wonderful, the pool and gym are first rate. The room was, as well. I am extremely satisfied and hated to leave.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back.Again, thank you for choosing InterContinental.
Tamu
Deluxe Lake-view Twin Room
Menginap di Jan 2023
Keluarga
1 ulasan
4.5/5
Sangat Baik
Diposting pada 9 Feb 2023
It was a great place to stay 2 nights with family and kids specially. They lived the food and swimming pool even in this winter season. Love to come back again someday.
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,您好,請接受來自寧波洲際酒店的誠摯問候。酒店2022年煥新裝修升級,推薦您下次來酒店入住全新開放的24樓行政客房,入住可欣賞180°甬新河畔美景,或俯瞰7,000平米的歐式花園。酒店距離寧波市中心有點距離,但緊鄰寧波東部新城商圈,距離阪急百貨,東部銀泰城等商業綜合體僅10分鐘車程。酒店距離東錢湖風景區僅14公里,駕車26分鐘,交通便捷,不論是家庭出遊或是商務出行都是不錯的選擇,真誠期待您再次來寧波繼續選擇我們酒店
Tamu
Deluxe Lake-view Queen Room
Menginap di Jun 2023
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 31 Jul 2023
Very satisfied with all the services this hotel provided. The checkin/ checkout process was quite straightforward and easy. The room was very clean and spacious.
Terjemahkan
Tanggapan dari Properti: Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back.
DenisSh
Deluxe Lake-view Queen Room
Menginap di Sep 2022
Keluarga
86 ulasan
4.7/5
Menakjubkan
Diposting pada 5 Okt 2022
Hotel is like well used LV bag; it has some marks and scratches but still you can understand it’s a good quality)))) hotel needs renovation. Dinner 178rmb doesn’t worth to buy if you prefer European cuisine. Oysters basket always empty, queue for sashimi salmon, the rest cuisine is local.
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,您好,請接受來自寧波洲際酒店的誠摯問候。非常感謝您對本次入住給予我們建議,很遺憾本次入住未能達到您最滿意的標準,今後酒店會關注元素西餐廳服務質量,力求為賓客創造更完美的用餐體驗,再次感謝您的反饋和建議,也期待您下次來寧波繼續選擇我們酒店,見證我們的改變。
Tamu
Deluxe Garden-view Twin Room
Menginap di Jul 2022
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 21 Agt 2022
We spent our wedding anniversary here. Thanks to the satisfactory service, I think I made unforgettable good memories. There are facilities for children, so it's good to come with children. I will definitely choose this hotel for my next trip to Ningbo!
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,您好,請接受來自寧波洲際酒店的誠摯問候。很高興得知您在酒店收穫了滿意的入住體驗,能夠為每一份賓客提供難忘的旅途入住體驗,是我們不變的宗旨。“洲際人生,知行天下。”遇見一家洲際,遇見一座城市的精彩,我們也將繼續秉承“賓客傳遞真正的待客之道”理念,為您創造更美好舒適的體驗,期待您下次來寧波繼續選擇我們酒店。
Paulette-higherlife
Deluxe Garden-view Double Room
Menginap di Mei 2022
Keluarga
2 ulasan
4.7/5
Menakjubkan
Diposting pada 4 Jun 2022
I would like to deeply thank Kol,Justin and Alisa for their outstanding Hospitality during our stay. My family visited this hotel during the 2022 dragon boat festival weekend. We traveled with our 7 months old baby and as you can imagine, we needed some type of help in many ways and among them three, they made sure to get us all the help we needed. I highly recommend this hotel for a family gateway weekend.
Terjemahkan
Maria Jose Orellana
Deluxe Garden-view Double Room
Menginap di Jul 2022
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 15 Agt 2022
Good for all type of travellers! Very clean and great service!
Tanggapan dari Properti: 尊敬的110122****賓客,您好!感謝您將寧波洲際酒店作為本次甬城之行的選擇,並抽出寶貴時間與我們分享您的入住體驗。本次未能提供給您一個滿意的入住體驗,對此我們深感抱歉與不安,但請相信為賓客提供一個温馨舒適的居停環境與高規格的熱情服務是酒店每位同事不懈努力的追求目標,我們重視和珍惜每一位賓客的反饋和意見,並誠摯地希望與您取得溝通,瞭解您在入住過程中遇到的不愉快並向您和家人表達歉意,您也可在方便的時候通過酒店總機電話轉賓客服務經理聯繫到我們,我們將會竭盡全力為您解決問題。我已要求酒店房務部經理加強對禮賓同事對客服務的培訓,務必做到先行一步,想客人之所想,同時,對客房狀態進行更為細緻的檢查,避免此類情況再次發生。給您帶來不便,我們再次致以誠摯的歉意。祝您生活愉快。——Ellen Fan總經理