Yutorelo Nikko

We have a good experience in this hotel with friendly staffs. We enjoyed the half board meals too!

The capsules are very noisy and the hostel itself wasn’t too great. The Onsen is nice but I have seen better ones. However the view to the lake was amazing and I really enjoyed it

Beautiful hotel with Lake View. If you book the dorm you can still use the Onsen & the Lounge with free drinks and snacks. Bus goes regularly and the surroundings are just beautiful. The lower beds in the dorm and the dorm itself are very poorly soundproof so bring earplugs if you are a light sleeper :-)

Many things were great about this hotel - I stayed in the dorm for 10 nights and you're basically getting hotel level service and amenities for dorm price, very value for money. New towels provided everyday, library and lounge were great (free alcohol and snacks, plus lovely hammocks and view of the lake), onsen was a good size with indoor and outdoor pools. The one thing I didn't like was the material they used to construct the dorm capsules - thin wood that was very hollow, resulting in a deafening amplification of sound whenever your neighbours moved around you. If you're a light sleeper you might want to reconsider. But otherwise, it was awesome, I would go back again!

Nice location overlooking the lake. That is the only positive thing I remember about Yutorelo. There are possibly other positive things (like the smores / cocoa freebies in the lobby, and the lounge with ample mediocre drinks / snacks), but they are clouded by the negative aspects one can definitely expect to experience here: 1. There was a cockroach in our room 2. Parts of the hotel were renovated, but expect to see rusted pipes, rusted heaters, rusted ventilation shaft covers, and oxidized lamps during your stay 3. For this price point, the food (expect western meals and nothing Japanese) is definitely not worth the money. Tried to find something else to eat after dinner, but everything in this area closes quite early 4. UNDENIABLY THE WORST PART: We were staying in a Japanese style tatami room, and when we went to the short of satisfactory dinner I expected our "beds" to be setup by the staff. To my surprise, the beds were not made and our room was the way we left it before we went to dinner. Went to the front desk to ask - NEVER HAVE I EVER in 30 years of traveling to Japan where I stay at an establishment with a Japanese style room have I been asked to take out the tatami beds out and set them up myself. What kind of service (or lack of) is this? I am not paying for just a bunk or a capsule - "turndown" service is EXPECTED. DO NOT BE TRICKED by the "good" reviews on here. Unfortunately my friend came to stay at this hotel shortly after I did (also because of the good reviews), and had a very similar experience. Additionally he said that housekeeping barged into their room without even knocking at 10am. Might as well get myself a tent and camp by the lake - at least that is something I expect to setup myself.

Great hotel with an amazing view of Lake Chuzenji. We weren’t aware of the self check in policy and we arrived after 6pm so there were no staff around to help us. The self check in machines are a little hard to figure out but one of the restaurant staff helped us and it all worked out in the end. The onsen is great and the free bicycles were wonderful to ride around the lake. The room was comfy and spacious. One issue with the onsen is that you can hear everyone in the female onsen from the male onsen. Usually this is fine because most people are quiet, but one of the nights there were several women and children screaming and talking loudly and shouting to their relatives in the male section.