The Citi Residenci Hotel - Asansol

Staff behaviour is very professional and polite. Rooms are very much clean and standard, washroom is outstanding. All is up to the mark. Thank you.

Negatives: 1. Told us we cannot record videos for YouTube: Once we were shown our rooms, it looked different from what we saw online. So I called reception to confirm that we have been allotted rooms in the correct category I booked. Next, they called back saying, we cannot make videos for YouTube. It is not allowed, as per their policy. We were disappointed as we were making a series of our travel from Delhi to Kolkata, with many stops in between. Most hotels facilitate your filming process, but this hotel is different. So if you like making videos, avoid this hotel. 2. Staff should be trained to be more polite. 3. The staff at the restaurant was like, please don't sit in that section. I asked, why? She thought for a while, then said, it is booked. 4. Bathrooms had broken tiles, small in size. Not the cleanest. Positives: 1. The hotel facade is very good. 2. Very big parking. Not many hotels have it. 3. Ordered food in our rooms. Portion sizes were very good. Food itself was excellent, and affordably prized. The chef was very well mannered and asked over the phone if the food met our expectations. I ordered more. 4. The morning buffet spread was ok. Nothing to complain there. 5. Very budget-friendly hotel, compared to others in the same category. 6. The bed itself was comfortable. Clean beddings. Had a restful sleep. 7. We had two connecting rooms, which made them look more spacious. And we could travel between the rooms freely. 8. The hotel itself was nicely lit and well-decorated.

Hotel provide me very bad room and also when i said to him kindly change room he rudely told me never possible and i manage that night very hardly