Atlantic Hotel Newquay

Based on a x2 night stay, Fri - Sun In no particular order Pros# * Beautiful location with stunning views * Adequate parking * 10-minute walk if that into the town / Harbour area * 15-minute walk to main Fistral Beach. * Staff we encountered lovely and helpful * Room was kept spotless, and what we could see of the hotel interior * Big room and plenty of storage * Grand looking interior parts of it. * Freshly cooked breakfast using nice produce. Cons# * Parts of the exterior were filthy and need freshing up. * Lift was broken entire stay and a pain having to lug bags up several flights of stairs and in general up n down. Many times saw elderly people some with walking sticks taking a breather * Room decor a real letdown in terms of paint hanging off ceilings and what looked like damp * Bath tubs are like ice rinks when taking a shower and need baths with fitted grip strips * Was a hot weekend and could not open the windows wide enough due to security devices. Therefore, room was uncomfortably hot * Exterior windows were dirty, hindering the sea views * Bar drinks were expensive Summary: I struggled to give a 3 rating but only did so based on the lovely hard-working staff and some of the qualities that do exist in this hotel. I'd say to the owner/s - Make this hotel great again as I'm sure it once was, then you can demand the £ you are charging. After driving several hours and experiencing some of what I have listed in the cons, it was a bit of a letdown. I did take some photos of room decor, but my wife would not let me take photos of the exterior in case our friends who invited us here saw me - if you get my drift. This grand hotel deserves the best, and so do its customers and think you need to dig deep and revive it.

Such a difficult review as this hotel could be such a wonderful place, views are some of the best ever, yes outside looks like needs quite a bit of work yet walk through the door and reception area is top class, art deco at its best and leads into the wonderful staircase and up to the rooms, this is where it fails, enter the room to unclean carpets, patched up walls and views tarnished by bird poo, 2 single beds pushed together and you’ll find yourself waking up having rolled into the gap between the beds. Such a shame as having asked for some attention from reception twice we were completely ignored, so disappointed in this. So to breakfast, a great cooked English on warm plates, wonderful but again let down but things that could be sorted, lack of pastries and some mornings very limited fruit. Come on Atlantic, you can do so much better and make yourself into the top hotel in Newquay

Lovely clean friendly hotel We stayed in a balcony suite it was huge beautiful bathroom and balcony overlooking the sea although the balcony could do with a paint & clean it did not affect our stay. Breakfast each morning was delicious with friendly staff.we had lovely weather so took full advantage of the outdoor pool. Really couldn’t fault this hotel and would definitely recommend 😊

We loved this quirky hotel. Huge clean rooms and great views. The breakfast was delicious. The Staff were absolutely lovely and a huge shoutout to Wolfgang who went out of his way to look after us at dinner, which, by the way was really really good. We would all go back!

A great hotel with lovely helpful staff. A family feel to a rather grand hotel. We loved our stay. The rooms are all good but the sea view rooms were amazing. Great breakfast all chilled out cooked fresh and served by lovely staff. Xxxxxxxxxxxxxx

Stayed at atlantic palace with husband and lovely hotel! The staff were very friendly and helpful and couldnt do more! Hotel had good art decor inside! Lovely views - only downside was the windows needed cleaning! Good spot to walk to fiestral beach and into town!

Review of Spa treatment with Natasha. I never write reviews but I just had to leave one for Natasha who gave me the most amazing treatment on my visit to Newquay. She is a credit to the therapy industry, made me feel at complete ease and relaxed. I really felt cared for and it was the most beneficial massage I have ever had. Thank you Natasha

This hotel is the worst I've ever seen, run down to where it needs to close, unsafe pools/spa non compliant on all heath and safety matters, falling down ceilings damp rooms,unsafe drinking water,rotten balconys, unhygienic kitchen, reporting to the council.

Hotel lovely,no issues what so ever however the lady on reception took a duplicate payment and we are still waiting to get our money back.Numeroud phone calls and emails which have been ignored and we are £120 down.So be aware of duplicate payments as we have no idea when we will get our money back!