Harborside Inn

Stayed in the Captain's Suite and absolutely loved it! From the heated bathroom floors, amazing natural light and perfect balcony -- it was everything we hoped! Suite is on the 4th floor, but it's only 3 flights of stairs to get there and it's worth the view. Everything was clean and well kept. Room included plenty of water and snacks for us. Located steps away from the shops and restaurants on Thames and in the wharf. Highly recommend!

After a long day of travel, we arrived in Newport late in the evening with plans to stay at the Hammetts Hotel. Surprisingly, the receptionist there advised us against booking a room at his own hotel, claiming the rooms were very small. Instead, he recommended The Newport Harbor Hotel & Marina (Harborside) and even made a call on our behalf, assuring us we could get a suite there at a much better price. He came across as genuinely helpful, so we followed his suggestion. Upon arrival at the Newport Harborside, we were greeted by Alan, who stated he had no knowledge of the call or the rate we had been quoted. After a rather uncomfortable exchange, we agreed on a price — only to discover the next day that we had been charged $100 more than the verbal agreement. While cost is not an issue for us, we found the lack of honesty and the manipulation unacceptable. We stayed in Suite 16. While the room was spotlessly clean and the bed and linens were excellent, the overall experience was far from restful. The white blinds did nothing to block the morning sun, and the thin windows let in noise from a loud party outside that continued until after 1 a.m. The bathroom was extremely small, with barely any counter space for toiletries. Additionally, the suite was on the third floor with no elevator access, and no assistance was offered with our luggage upon arrival. The complimentary breakfast was extremely basic and low-quality. To be fair, the front desk clerk the next morning was kind, professional, and understanding — though unable to resolve the issue. The cafeteria staff were also very pleasant. In conclusion, despite the cleanliness and comfortable bed, we cannot recommend this hotel due to the lack of transparency around pricing, poor soundproofing, and unprofessional conduct — particularly from the assistant manager, Alan, who welcomed us on the first night. We also find it highly inappropriate that a receptionist at Hammetts would direct potential guests elsewhere under misleading pretenses.

The Harborside Inn is a charming inn with lovely views of the water. Our room was large with a couch and seating area. The bed was comfortable. We had a small balcony with seating, but be aware that the balcony is tiny and not very functional as a result. Our stay was quiet and the breakfast was good. There is also a bar next door with seating overlooking the harbor. Overall, a lovely place.