The Keadeen Hotel

We had a lovely stay in the Keadeen . Lots of parking. We arrived early and our room wasn’t ready until 4, which was understandable as there was a wedding on . We ordered cocktails at the bar but after 20 mins waiting we had to back and remind bar staff that they were ordered . However they were lovely. It was very busy in the lobby with the wedding and a rugby match on . When we went to the room and it was spacious and comfortable . It was also very clean . The bathroom was nice and the shower was powerful. We had a lovely dinner and lots to choose from for vegetarians and the staff were lovely . It was very reasonable too . We had a lovely sleep and didn’t hear a sound , even though there was a wedding . The breakfast was fantastic and lots to choose from . We had a lovely stay and would come back .

I never actually got to go I tried to cancel due to a health issue with my friend . I have been before and it was grand . I have now tried to cancel for over two weeks and finally this morning achieved this. The attitude of the receptionist was beyond shocking when I tried to cancel a fortnight ago , I asked to speak to a duty manager and did. However the booking was never cancelled and I have received daily e mails telling how soon my visit was coming up. In the modern world of technology is there no joined up thinking here. My experience in trying to cancel for a legitimate reason is the exact reason I won’t ever be going back. Customer service at its worst .

Beautiful hotel in a good location, within an easy walk to Newbridge town centre and 10 minutes drive to Kildare Village. Staff are absolutely lovely and very helpful - especially Katherine Decky and Pauline, we couldn't have asked for better service. Dinner in the restaurant was top class. If you like to be spoiled this is the place for you. Social Dancing on Monday nights is an added bonus.

Spent the night in Keadeen Hotel for a family occasion. Not our first visit, we have been many times. Staff were excellent as always, very friendly, helpful and welcoming. Thank you all. The hotel has a lovely warm comfortable feel. We had a small private room for our family meal. Feedback from all dinner guests was very positive, food was enjoyable. Again, excellent staff they really make the experience. We stayed over night and breakfast was excellent. Very very good selection, nice setting in the Bayleaf restaurant. Hotel is extremely family friendly. I really wanted to rate the hotel as excellent however there was a small let down. The hotel has recently been bought by new owners, and I believe they are updating bedrooms, however our bedroom overall felt a little tired. Especially the bathroom. Beds and pillows not very comfortable. We have stayed previously and didn’t have this experience. Again, new owners seem to be making changes so perhaps new rooms will be better. I do hope they keep the personal touches that have always been seen in Keadeen. Overall an excellent stay and occasion.

We stayed at the Keadeen 2 weeks ago and we had the most enjoyable experience. The room was very good and we had a good night’s sleep. We had a meal in the bar/restaurant which was excellent, we had taken the meal deal and thought we would have a limited selection NO we had the full menu selection which was lovely. All the staff were so helpful but I would like to thank the Lady manager in the restaurant, she was very good and all her staff so well trained. Thank you all for a most enjoyable stay.

We stayed here in November it was a nice clean hotel. All staff were friendly however the bar staff went above and behind for us by giving us a complementary baby bowl and milk for our baby, and helping us with anything we needed. In the morning we went to the pool it was clean with a lifeguard on duty at all times which was nice to see. The WiFi isnt the best it would only work in the lobby, the minute we got to the room(which was on the ground floor) it would stop completely so not ideal if you don’t have data, but that’s only a small thing. Overall the hotel was good value for money with good quailty food and its only a 7 minute drive to Kildare shopping center.