Hotels near Rainbow Room, New York

The location is nice, close to Times Square. The hotel is clean, as other Hilton hotels. Breakfasts are good too, with very pleasant service. But there are some things that left that bitter feeling after my stay that I would like to share. 1. Destination charge. This is the second Hilton hotel in New York I have stayed at, and both charged additional USD35 for so-called destination fee per night. As the receptionist said, it’s MANDATORY. This 35 dollars are charged per day and the guest must use it the same day, they don’t even accumulate. How do you spend it? In the hotel restaurant or bar. What can you buy with it? Three bottles of drinking water, or two cans of beer…. Why am I forced to spend my money on the things that I don’t need and that are so overpriced? You already charged me for the room, and I happily paid for it. 2. The hotel page here shows a picture of “swimming”. It’s a rooftop swimming pool. I was excited to have a chance to spend some time in the pool. The reception said there was none. Please remove the picture from the page, as it is misleading. 3. There is no tea or coffee in the room. That’s the amenity available in every hotel, even the cheap ones. But when we called the service, they said: no, we don’t offer coffee or tea. But they did bring us a kettle:) I can see that it’s not listed in the available amenities here, but I didn’t even expect that. It’s such a little thing that makes your guest’s stay more comfortable. Anyways, it was quite a pleasant stay despite these unpleasant details. Thank you.

It's the small room but enough for three. The location is pretty good. It's around Times Square so it's easy for us to walk around there. The problem is there is no space for changing the clothes in the bathroom so we have to go out from the shower room and take clothes on. When one person is taking a shower, other two were waiting in the lobby in our case. But we could check in before three and they kept our luggage after check out so this stay was pretty good.

great service with great location. It's very safe place and convenient to every check points in NYC

I don’t think there could possibly be a better hotel in NY for location, value and friendly service.  This was my fourth time staying there and it will be our NY hotel for our next trips.  Only one tiny negative; the shower doesn’t have enough of a block to keep the water from leaking into the bathroom.  I understand that there could be a trip hazard with more of a barrier, but a wet bathroom is not perfect. It did get better when I aimed the shower head against the far wall, but why?  There must be a better solution.

The hotel is in a good location, but it is an old hotel with a musty, old smell. There are few towels in the bathroom, not even one bath towel per guest, and the bathroom amenities are in very poor quantity. Compared to other hotels, there is no price-quality ratio. Bed cover torn!!!

The hotel is in an excellent location, right next to Fifth Avenue, with Rolex, Tiffany, Rimowa and other big brands outside. The hotel is the first St. Regis in the world, and there are many historical introductions on the first floor. The room is very comfortable and spacious. It is a great hotel in Manhattan, where every inch of land is valuable.

We always stay at Marriott, although I rarely use my Bonvoy membership. I always book our hotel through trip.com. The fridge had a bottle of Coke that had been drank by the previous guest. The hair dryer bag is dusty. Everything else looks good. They provide free water during check-in and a raincoat in case of rain. The breakfast seems decent for the price.

Was perfect for what we needed. It could've been a little cleaner, and the toiletries were not excellent - glad we brought our own this time. The hotel offered free luggage storage, which was great as we arrived around 10 am. The bar closed at 11 inside the hotel & didn't serve food. :( Elevator took a while to get on since there were only 2, and they always seemed busy. It wasn't too noisy - especially for New York. Great location - Carnegie Diner was just two blocks away. Also close to Seraphina, Ellen's Stardust Diner & Times Square.

Customer service specially at the reception desk was very poor - they would never say please or Thankyou. If you ask a question it’s too much trouble or work for them. Overall experience was good but customer service is something that you need to take as a grain of salt when you visit /stay here

During check in the asian young lady, she was not really polite, a bit rude, maybe it is normal in such a mass New York city, but for Intercontinental Hotel it shouldn’t be! She gave me handicap room, without any informing me! Later I had to wait 30 minutes in order to change it to another room. The new room window was broken, Room number 748, engineer came and could not fix, this took another 30-40 minutes. The bathroom I could find some blond hairs from previous tenants mostly, was not really clean. Price wise for such a service 500$ is too much, I would hardly pay even 200$ for such a services and conditions! I will not stay anymore in this hotel!