Hotel Tremont Bronx Yankee Stadium

The hotel is digusting, people smoking ********* everywhere, a horrible stench, the room are dirty, the bathroom do not collect the trash since i entered for the first time there was trash, i sent the cancellation i want to my refund, When you look for the treviews they only leave the good ones and delete the bad ones . Nasty the hotel

Me and my friend began our 1-Night stay at this hotel. In a matter of five minutes, I was able to check-in and enter the room I paid $250 for. We were sent to Room 603. As soon as we entered the room, I encountered 2 roaches together but quickly killed it. Then when entered the bathroom, not only the soap dispensers located in the shower and near the sink were broken but had no soap inside. We were left with two lotions which were opened. It made me question if this room was cleaned. Moving on, I had to call housekeeping for soap more than two times to receive the item 30 minutes later. The housekeeper only brought one soap to share which I think is not great since I stated both soap dispensers were broken. Then next to the mini fridge, there seemed to be red dye or paint and it looks old and untouched that it was hard to clean or wipe it. Then near the closet space, a hanger was missing and broken so me and my friend could not hang out clothes for the next day. And finally, the 50 inch TV was glitching that it turned on and off by itself once. After all this, I spoke to the front desk and he stated that management would be connected. What should have been different is how it was handled. I was immediately dismissed when I told the man at the front desk the inconveniences that were in my room with my friend, an additional guest. Nothing was resolved and I spent $250 on a room that had damages written all over it. I hoped to receive credit or reach some kind of agreement for the duration of my stay because I was extremely unsatisfied and I have spent nights in this hotel before. 2/5; very dissatisfied.