Hotel dekat The Historic New Orleans Collection, New Orleans

The room facilities are very new and the location is very good. When booking, it is best to choose a room facing the courtyard as there will be no noise from the bar at night.

Nice hotel, The front desk Filipino lady is super friendly and good customer service.Workout omelet meal breakfast and shrimp dish are delicious and healthy! Thank you !

To check into the room was a breeze. The customer service rep was excellent at his job and even helped me get information about a tour I had booked. The room itself was shabby or well worn looking and smelled. Maid service was good in that the bed was made everyday, but the bed itself was lumpy. There were rust stains in the bathtub. To step outside to smoke a cigarette, one is bombarded with homeless people asking for money or cigarettes. Seems more could have been done to safeguard guests standing in front of the hotel waiting for something or just getting a breath of fresh air from such harassment. I then found out there was a balcony on the 2nd floor where guests could go to smoke their cigarette. The view from the balcony is excellent as it looks right down on Burbon Street, what a treat. Spending days exploring the city and later going to the balcony in the evenings became a routine for me. That is until one night leaving the balcony heading toward the elevator I ran up upon a woman who was stooped down peeing on the floor by the wall that has a picture of a lady with a piece of paper over her eyes. There were bathrooms on the second floor, so I couldn't understand why she would do that. I guess that speaks to the type of person she is. I was appalled. If that is a representation of the type of people who book rooms at the Astor, then that hotel is not the hotel for me! No, I will never stay there again

There was a used soap bar in the shower when we arrived. The bed was extremely hard and the pillows were very soft, it was not comfortable. When we arrived the room was warm and the water was hot. Part of the way through our first shower the water got cold and the heater quit working. The next day it got COLD outside and there was absolutely no hot water, got out of a cold shower and the air was blowing very cold. They did send someone up to fix the issues and we had hot water that evening. When we woke up in the morning the room was 79 degrees though the heater was set at 70. It was very hot. The shower was cold again and there was brown water leaking through the ceiling tiles above the shower. The location was convenient and the view of the river was really nice.

Check in at 4 pm, early check-in for 25 dollars, Ctrip's so-called garden view room has only a small window, the window is a wall, the room is very dark, change the room for 25 dollars, parking 38 dollars, plus breakfast, a total of 220 dollars a night . Bourbon Street has all gone back and forth 3 kilometers. Breakfast is typical of American style, egg sausages. No extra bed, sofa bed and extra bedding.

The front desk service is very good, but the travel converter cannot be used. The front desk also specially helps arrange for people to buy it and deliver it to the room. The room service was also very fast. They even sent a piece of bread, so I was too lazy to argue.

The location of the hotel is good, the room is super clean and tidy, the whole hotel is in line with five points, why I didn't give five points just because the location of my room is not so good, facing the roof full of a lot of air conditioners

I recently stayed at this hotel and had an amazing experience! The staff is super friendly, and everything was just perfect. The facilities are top-notch, and the room was incredibly spacious. The highlight for me was the bed – it's the most comfortable hotel bed I've ever had. The hotel has plenty of amenities, including a cafe downstairs and a large lobby area. They also provide daily cleaning, which was great. I had no issues during my stay and really enjoyed my time there. If I ever visit New Orleans again, I will definitely stay here. Highly recommend!

This hotel is very close to the French quarter in New Orleans, a hotel with history and cultural connotations. Not only is the service attitude of the staff super good, but the experience of staying is also very good! I will definitely book this hotel again next time I go to New Orleans!

The hotel location is very convenient. You can go to the bus station within five minutes and go straight to the bus station. You can go to the airport for 2 dollars and take a bus around 20 minutes to the Mississippi Church and the French Quarter. Attention ⚠️ If I click on the church map provided by Ctrip.com, it will be taken to an old church far away and remote, instead of the church on the picture next to the Mississippi, I will be misled and pitted! !! Some areas are unsafe to avoid at night.